Fixes an issue in which Japanese characters are displayed incorrectly when you decompress a compressed (.zip) file that you downloaded from Office 365 Outlook Web Application. This issue occurs in Windows 7 or in Windows Server 2008 R2.

When inputting some characters using the IME Pad in the Microsoft Japanese IME, the wrong characters might be outputted. For example, if you choose “。”, (0xA1) from [Half width Alpha] under [Shift JIS], the character “>” will be outputted.

When sending Office 365 Group emails in Plain Text with Hiragana letters (Japanese Characters), the resulting emails may have missing or garbled characters. The email body may show properly in the list view, but it will show blank or garbled in the Reading Pane. STATUS: WORKAROUND.

Describes an issue that occurs when you reply to or forward a message in an Exchange 2013, Exchange 2010, or Exchange Online environment. When this issue occurs, Japanese DBCS characters in the message are corrupted.

In this scenario, Japanese characters in the subject line of the missed call notification email message are garbled. Cause. This issue occurs because the user notification XML file that's sent by Skype for Business Server is encoded by using US-ASCII instead of UTF8. Resolution

Office installed from the Windows store has garbled or incorrect characters in the ribbon and other places in the application. This issue is specific to the Japanese user interface. STATUS: FIXED. This issue is now fixed in Version 1708 (8431.2094).

Japanese KANJI characters display as Chinese text instead of Japanese text when the Japanese KANJI characters are pasted into a Microsoft PowerPoint 2010 presentation. Cause This issue occurs because the automatic language detect feature detects Japanese KANJI characters as Chinese characters.

Fixes an issue in which three-minute latency occurs when you convert Japanese characters in Excel 2013. This issue occurs in Windows RT 8.1, Windows 8.1, Windows Server 2012 R2, Windows RT, Windows 8, or Windows Server 2012.

The raw Japanese characters are written in the "Subject:" header. An affected email client cannot detect the correct character set when the client displays the subject line. This results in unreadable, non-Japanese characters. Resolution. To resolve this issue, follow these steps:

This page helps you with how to use Microsoft Japanese IME including IME features and keyboard shortcuts.