To work around this problem in Windows 10, enable the previous version of Microsoft Japanese IME within the language settings: Select Start, then select Settings > Time & language > Language.

Fixes an issue in which Japanese characters are displayed incorrectly when you decompress a compressed (.zip) file that you downloaded from Office 365 Outlook Web Application. This issue occurs in Windows 7 or in Windows Server 2008 R2.

Describes an issue that occurs when you reply to or forward a message in an Exchange 2013, Exchange 2010, or Exchange Online environment. When this issue occurs, Japanese DBCS characters in the message are corrupted.

This article helps with using Microsoft Japanese Input Method Editor (IME) including IME settings, features, and keyboard shortcuts.

When sending Office 365 Group emails in Plain Text with Hiragana letters (Japanese Characters), the resulting emails may have missing or garbled characters. The email body may show properly in the list view, but it will show blank or garbled in the Reading Pane.

To fix this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update. Additionally, see the technical information about the most recent cumulative security update for Internet Explorer.

This issue may occur if your VBA project includes references to components that are located in a file path or have a file name that contains DBCS (double-byte character set) characters.

Fixes an issue in which three-minute latency occurs when you convert Japanese characters in Excel 2013. This issue occurs in Windows RT 8.1, Windows 8.1, Windows Server 2012 R2, Windows RT, Windows 8, or Windows Server 2012.

Office programs will substitute the original font with the closest available installed font, which may result in odd spacing between characters. You can add the language you need for the fonts to display correctly.

Resolves a bug in which Japanese KANJI characters are displayed as Chinese text instead of as Japanese text when you paste Japanese text to a presentation in Microsoft PowerPoint 2010.