Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

What it fixes. The troubleshooter helps fix problems that: Corrupt registry keys on 64-bit operating systems. Corrupt registry keys that control the update data. Prevent new programs from being installed. Prevent existing programs from being completely uninstalled or updated.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. Run the System File Checker tool (SFC.exe)

The Microsoft Defender Offline scan will automatically detect and remove or quarantine malware. Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Find your BitLocker recovery key. Windows 11 Windows 10. A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive.

Restore deleted files and folders or restore a file or folder to a previous state. Navigate to the folder that used to contain the file or folder, right-click it, and then select Restore previous versions.

Select the tab below for the version you're trying to install. Office 2019 or 2016 for PC Office 2016 for Mac Office 2013 for PC. Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only.

Your PC isn't working well and you recently installed an app. Restore from a system restore point. You suspect your device has been infected. Use installation media to reinstall Windows 11. Select one of the recovery options below and follow the steps to try to get things working again.

If you accidentally delete a file or folder in OneDrive, you may be able to recover it later from the OneDrive recycle bin, and if you're a Microsoft 365 subscriber, you can even restore your entire OneDrive if something goes wrong.

Fixes an issue in which recycled files are deleted permanently if you delete files from a DFS link in a network environment on a client computer that is running Windows 7 or Windows Server 2008 R2 after you redirect the Recycle Bin to the DFS link.