Search results for 'onedrive for business error message support.microsoft.com'

Admins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support. Learn what OneDrive error codes and messages mean and what to do about them.

Learn how to fix common OneDrive personal or OneDrive for Business sync problems.

Applies To: OneDrive for Business 24, OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint Server 2016, SharePoint Server 2013 Enterprise, SharePoint in Microsoft 365, Office for business, Office 365 Small Business, Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows, SharePoint admin center, SharePoint in Microsoft 365 Small Business

Learn how to repair a sync connection to fix OneDrive for Business sync app errors. You can start over with a new sync connection instead of fixing errors individually.

Applies To: SharePoint Server 2016, SharePoint Server 2013 Enterprise, SharePoint in Microsoft 365, Office for business, Microsoft 365 admin, OneDrive (work or school), SharePoint admin center

If you see an error message in your OneDrive sync app that says, "The path of this folder is too long to sync" or "The path of this file is too long to sync," then you need to shorten the file name or folder path.

Applies To: OneDrive for Business 24, OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint Server 2016, SharePoint Server 2013 Enterprise, SharePoint in Microsoft 365, Office for business, Office 365 Small Business, Microsoft 365 admin, OneDrive (work or school), Microsoft Office, OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows, SharePoint admin center, SharePoint in Microsoft 365 Small Business

To work around this issue, follow these steps: Start an Office application that isn't OneDrive. For example, start Word, Excel, or PowerPoint. Click the File tab, click Account, and then click Switchaccount. Click Add Account and then enter the Microsoft 365 account that uses OneDrive.

Applies To: SharePoint in Microsoft 365, Microsoft 365 admin, OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows

The OneDrive for work or school (SPOneDriveForBusiness) Diagnostic detects certain problematic conditions and collects information to troubleshoot Microsoft OneDrive for work or school issues.

Applies To: SharePoint in Microsoft 365, OneDrive (work or school), OneDrive for Mac, OneDrive for Windows

Admins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support. Resetting Microsoft OneDrive can sometimes resolve sync issues. Follow the steps to reset your OneDrive.

Applies To: OneDrive for Business 24, OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint in Microsoft 365, OneDrive (work or school), Microsoft Office, OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows

Learn about fixes and workarounds for the latest OneDrive issues.

Applies To: Microsoft365.com, Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows

To resolve this issue, exit all open applications, and then try running the Repair command again. If you still receive this message, restart the computer, and then run Repair in the OneDrive for work or school sync app before you open any files or applications.

Applies To: SharePoint in Microsoft 365, OneDrive (work or school), OneDrive for Mac, OneDrive for Windows

Learn how to use OneDrive for Business in Office 365 or SharePoint Server.

Applies To: OneDrive (work or school), Microsoft Office, OneDrive for Mac, OneDrive for Windows