If you were previously running Link to Windows on your Android device, be sure to update the app to receive the newest version. The Link to Windows app is preinstalled on select Samsung, HONOR, Surface Duo, and OPPO devices that are running Android 9.0 or later.

Check if the Phone Link is set to run in the background. Next, make sure that nothing is preventing you from sharing across devices. If you’re still experiencing persistent connection issues, you can try to reset your app. You can also follow the steps to unlink your Android device.

Step 1: Complete unlinking steps on your Android and Surface Duo devices. Start by checking which mobile app your Android device has. Refer to this list to see if your device supports Link to Windows (pre-installed). If your device is not in this list, skip to the next section.

Install or open the Link to Windows mobile app on your Android device. To do this, open a web browser on your Android device and then enter the link that's displayed on your PC (www.aka.ms/yourpc). Sign into the mobile app with the same Microsoft account that you signed in to on your PC.

Use apps from your Android device on your PC. With the Phone Link , you can instantly access the Android apps installed on your mobile device right on your PC. Using a Wi-Fi connection, Apps allows you to browse, play, order, chat, and more — all while using your PC’s larger screen and keyboard.

With the Phone Link, you can instantly access the Android apps installed on your mobile device right on your PC. Using a Wi-Fi connection, Apps allows you to browse, play, order, chat, and more — all while using your PC’s larger screen and keyboard.

As we share new features for the Phone Link , some of them are dependent on the operating system or type of device you have. Please check the list below to determine if your device is eligible for these experiences.

There are three methods to which you can activate your product: Online via the internet, by telephone using our automated systems, and by a live support advocate. Online: When you begin activation, Windows will try to use your internet connection to activate online.

Yes, you can connect your device to multiple PCs at the same time. On your second PC: In the search box on the taskbar, search for Phone Link, and then select the Phone Link from the search results. You’ll be asked to sign into your Microsoft account.

ISSUE: When you select the option to activate Office by telephone, you may see the following error: Telephone activation is no longer supported for your product. Note: This issue impacts Office non-subscribers only—those who purchased the product as a one-time purchase.