Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

By booting from the installation media and selecting the appropriate recovery options, you can restore your system to a stable state without the need for a complete wipe. In cases where a fresh start is required, the installation media can be used for a new installation of Windows.

Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file. Select the Download button on this page.

Learn how to use Windows File Recovery app to restore or recover lost files that have been deleted and are not in the recycle bin.

Start your device from the USB drive that was created with Recovery Drive. The process to boot from a USB drive may vary by manufacturer, so refer to your device's manual if needed. Create a recovery drive to reinstall Windows in case you experience a major issue such as hardware failure.

Microsoft is working on a resolution to prevent this issue and will provide an update in an upcoming release.

To install an .msu update package, run Wusa.exe together with the full path of the file. Note You can also double-click the .msu file to install the update package. You can use the following switches together with Wusa.exe. View help. Run Wusa.exe in quiet mode without user interaction.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

Keeping your Surface up to date helps it perform at its best. In addition to software updates for Windows, it's also important to install hardware updates—these include drivers and firmware.

Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.