Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file. Select the Download button on this page.

To bring up the Xbox Start-up Troubleshooter, follow these steps: Power off your console, and then unplug the mains lead to ensure that the console is completely powered off.

Ensure that Show desktop icons is checked. If not, select it. If your desktop shows icons, but the Recycle Bin is missing, verify that it's not disabled in your desktop settings. The Recycle Bin icon should be displayed on your desktop.

Before you try the steps below, power cycle the controller. To do so: Press and hold the Xbox button for 5-10 seconds until the controller turns off. Wait a few seconds, and then press and hold the Xbox button again to turn the controller back on.

To resolve this issue, follow the steps in the Xbox One System Update Solution. Did this resolve the issue? Learn what to do if you receive an error message and code while trying to take a system update on your Xbox One console.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

We are releasing a new Xbox Update Preview to the Alpha ring today. Continue reading below to learn all about what's included with this update. Note If you have enabled Keep my console up to date, the update will download and install automatically.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

Resolved a bug where some users were unable to use remote play if their console display settings were set to 720p. General stability and performance improvements. Players can now show and Hide the play history tile from Home to best suit their needs. To do so, just go to Settings > General > Personalisation > Games & apps > Hide play history tile.

To fix this problem, you’ll need to reset the Store, clear the Store cache, and run the Windows Update troubleshooter: To clear the Microsoft Store cache, press the Windows Logo Key + R to open the Run dialog box, then type wsreset.exe and select OK.