In your Microsoft account: Open a web browser on another device. Go to https://account.microsoft.com/devices/recoverykey to find your recovery key. Tip: You can sign into your Microsoft account on any device with internet access, such as a smartphone. It should look something like this:

1. Download and install the Windows operating system updates from Windows Update. If you have turned on automatic updates in Windows Update, you don’t need to take any action because the updates will be downloaded and installed automatically.

Open the Surface app. In the Surface app, expand Help & support to check if the update status is "You're up to date" or something else. If needed, select the option to update the devices. Note: If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

A product key is a 25-character code used to activate Windows. What you'll see is PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. After determining which activation method you use, follow the steps in the corresponding Activate using a digital license or Activate using a product key .

. Games & apps. Troubleshoot issues with the Xbox app for Windows. If you’re having problems installing or playing a game from the Xbox app on your PC or Windows device, try the following solutions. Solutions. Collapse all. Problems installing a game from the Xbox app. Run the Gaming Services Repair Tool.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

To do this, follow these steps: Open an elevated command prompt. To do this, do the following as your appropriate: If you are running Windows 10, Windows 8.1 or Windows 8, first run the inbox Deployment Image Servicing and Management (DISM) tool prior to running the System File Checker.

Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Windows 11 Windows 10 Windows 8.1. If you're having problems with your PC, the following table can help you decide which recovery option to use. Click one of the recovery options below and follow the steps to try to get things working again. Remove an installed Windows update. Reset your PC. Use the Startup Repair function.