Unlicensed Product and activation errors in Office
If Office activation fails, you'll see Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Office apps, and most features of Office are disabled. To restore all features of Office, you'll need to fix the problem that's causing activation to fail.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Project Online Desktop Client, Publisher for Microsoft 365, Visio Plan 2, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Standard 2024, Office 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, InfoPath 2013
Download and install or reinstall Office 2019, Office 2016, or Office ...
Office might activate automatically. However, depending on your product you might see the Microsoft Office Activation Wizard. If so, follow the prompts to activate Microsoft 365 . If you need activation help, see Activate Office.
Applies To: Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Activate Office after reinstalling or installing on a different device
If you try to install and activate these versions of Office on a different computer (owned by you or someone else), or on the same computer after a hardware change, you might see an error message that says you've reached the maximum number of activations.
Applies To: Office 2024, Office 2024 for Mac, Office 2021, Office 2021 for Mac, Office 2019, Office 2016
Difference between product key and activation code
An activation code (also known as an activation key) is used to activate the software after installation. Activation ensures that the software is genuine and legally licensed. Unlike a product key, which is entered during installation, the activation code is applied after installation.
Applies To: Microsoft account dashboard
Get help with product key errors on Office.com/setup
Check this list for common problems you may experience when you enter your Microsoft account or product key while redeeming your Office product at https://office.com/setup and https://microsoft365.com/setup associates: Here are the common errors and how to fix them. Your product key can only be redeemed once. It isn't meant to be re-used or shared.
Applies To: Office 2024, Office 2024 for Mac, Office 2021, Office 2021 for Mac, Office 2019, Office 2016, Microsoft 365 for home
Download and install or reinstall Microsoft 365 or Office 2021 on a PC ...
If you need help activating Microsoft 365 or Office, see Activate Microsoft 365 or Office for Mac. If activation fails, see What to try if you can't install or activate Microsoft 365 or Office for Mac.
Applies To: Office 2024, Office 2024 for Mac, Office 2021, Office 2021 for Mac, Office 2019, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Error code 0xC004C060 when activating Office - Microsoft Support
If you see error code 0xC004C060 when you try to activate Office, your product key is no longer valid. If your Office product key doesn’t work, or has stopped working, you should contact the seller and request a refund.
Applies To: Office 2024, Office 2021, Office 2019, Office 2016, Office 2013, Office for business
Office repeatedly prompts you to activate on a new PC
If you keep getting prompted to activate Office Standard or Office Professional Plus on a new PC, you can update the registry to stop the prompts.
Applies To: Office 2024, Office 2021, Office 2019, Office 2016, Office 2013
Use the Office offline installer - Microsoft Support
Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.
Applies To: Office 2024, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Change your Office product key - Microsoft Support
How to change your product key to fix activation errors that can occur if you own and install multiple one-time purchases of Office..
Applies To: OneNote for Microsoft 365, Visio Plan 2, OneNote for Microsoft 365 for Mac, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Standard 2024, Office 2024, Excel 2024 for Mac, OneNote 2024 for Mac, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, OneNote 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016