To open Steps Recorder, select the Start button, and then select Windows Accessories > Steps Recorder (in Windows 10), or Accessories > Problem Steps Recorder (in Windows 7 or Windows 8.1). Select Start Record. Go through the steps to reproduce the problem you’re trying to diagnose. You can pause and resume the recording at any time.

. Games & apps. Troubleshoot Game Bar on Windows. If you’re having trouble using Game Bar—like getting keyboard shortcuts to work—here are some things to try. Things to keep in mind: Before you begin troubleshooting any of the following problems, first verify that you have the latest version of Windows and that all Windows updates are complete:

Steps Recorder (known as Problems Steps Recorder (PSR) in Windows 7) is a Windows inbox program that records screenshots of the desktop along with the annotated steps while recording the activity on the screen. The screenshots & annotated text are saved to a file for later viewing.

When you use the Problem Steps Recorder tool (Psr.exe) on a computer that is running a localized version of Windows 7 or of Windows Server 2008 R2, you encounter the following issues:

Right-click on Start > File Explorer. Select the disc drive where the game was installed to (typically the C: drive), then go to /XboxGames if you let games install to the default folder. Otherwise, the games are located in the custom folder location where you set your games to install.

At the command prompt, type the following command, and then press ENTER: sfc /scannow. The sfc /scannow command will scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir% \System32\dllcache. The %WinDir% placeholder represents the Windows operating system folder.

Windows 10. Use System restore to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To go back to a restore point:

Open SCANPST.EXE. Select Browse to select the Outlook Data File (.pst) you want to scan. If you need help locating your Outlook Data File, see Locating the Outlook Data Files. Note: By default, a new log file is created during the scan.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

The Windows Malicious Software Removal Tool (MSRT) helps remove malicious software from computers that are running any of the following operating systems: Windows 10. Windows Server 2019. Windows Server 2016. Windows 8.1. Windows Server 2012 R2. Windows Server 2008 R2. Windows 7. Windows Server 2008.