Steps Recorder (or Problem Steps Recorder) is a program that helps you record the steps you took when a problem occurred on your device. You can save and send the record to a support professional to help them diagnose the problem.

Learn about the upcoming change in PSR (Problems Steps Recorder), a Windows inbox program that records screenshots and annotated steps. Find out the alternative tools to record your screen in Windows 11.

When you use the Problem Steps Recorder tool (Psr.exe) on a computer that is running a localized version of Windows 7 or of Windows Server 2008 R2, you encounter the following issues: The Problem Steps Recorder tool uses the keyboard shortcuts that are used in the English version of the tool instead of the keyboard shortcuts that is displayed ...

Use System restore to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.

Just ask Recall and it retrieves both text and visual matches for your search, automatically sorted by how closely the results match your search. Recall can even take you back to the exact location of the item you saw. Notes: Recall is coming soon through a post-launch Windows update. See aka.ms/copilotpluspcs .

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. Run the System File Checker tool (SFC.exe)

If your Surface isn’t working properly, the Microsoft Surface app and Surface Diagnostic Toolkit can help you find and solve problems. Notes: If your work or school manages your Surface, check with your IT department before running the tool.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs.

Windows 10 Windows 11. The steps to access the repair tool vary depending on your operating system. Right-click the Start button (lower-left corner) and select Apps and Features on the pop-up menu. Select the Microsoft Office product you want to repair and select Modify.

Use a fix-it tool with Windows 10. Instead of fix-it tools, Windows 10 uses troubleshooters to help you solve problems with your PC. To run a troubleshooter: Select Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters, or select the Find troubleshooters shortcut at the end of this topic, and then select Additional ...