There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Get Help has troubleshooters, or diagnostic tests, that can check your system configuration for anything that might be causing issues using your devices. View troubleshooter results. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

Keeping your Surface up to date helps it perform at its best. In addition to software updates for Windows, it's also important to install hardware updates—these include drivers and firmware.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

Use this tool if your device hasn’t received a feature update automatically through Windows Update. Download the Windows Update Assistant. What does Windows Update Assistant do? When to use the Windows Update Assistant? Use the Windows Update Assistant if:

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

This article explains how to repair apps and programs in Windows 11 and use Settings to fix common app issues without reinstalling. You can repair some apps and programs if they're not running correctly. Note that you won't see repair, change, or modify options for all apps and programs. Repair options from the Settings page.

Windows Update is an essential component of Windows 11, ensuring your system remains secure, stable, and up-to-date with the latest features. However, issues can occasionally arise, preventing updates from installing. This guide provides detailed steps to troubleshoot and resolve Windows Update problems effectively.

Hardware changes might affect Windows 11 upgrade eligibility. A few steps need to be taken to see the updated eligibility in Settings. This article might also apply if messages in the PC Health Check app and the Windows Update page in Settings don't match.

Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.