Remote Assistance lets someone you trust take over your Windows 10 PC and fix a problem from wherever they are.

Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

Real-time protection is a feature in the Windows Security app that continuously monitors your device for potential threats such as viruses, malware, and spyware. This feature ensures that your device is actively protected by scanning files and programs as they are accessed or executed.

When you’re connected and helping someone, you can use different tools in Quick Assist if you like, such as a laser pointer, annotation, chat for typing messages, and more. If you’d like to request full control of their PC, select Request control, then wait for them to allow it.

If you can’t install, uninstall, or update a desktop program in Windows 10, the Program Install and Uninstall troubleshooter can automatically fix common issues such as corrupted registry keys or incomplete uninstall data.

Here are a few different ways to find help for Windows. Search for help - Enter a question or keywords in the search box on the taskbar to find apps, files, settings, and get help from the web.

Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see the "Covered malware families" list in the "Release information" section of KB 890830). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.