Resolve Windows blue screen errors with tips and resources to do your own troubleshooting, or contact the Microsoft support if you need more help.

To resolve the problem, try disconnecting your console’s hard drive. Here’s how: Turn off the console. Unplug all accessories connected to the front or back of the console, including video cables, network cables, and USB devices. Position the console horizontally.

Error C005120A or C0051201 occurs when you try to use your Kinect sensor Learn what to do if you see error C005120A or C0051012 and a red or flashing green light when you use your Xbox 360 Kinect sensor.

Find out how to get support for Microsoft apps and services.

If you don't see the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how to change your PC's boot order, and then try again

Learn what to do if you see error 0x87dd0013 when you try to start a game or an app on your Xbox One or PC.

Can't launch a game or an app? Some players may be having trouble launching games and apps. While we are working on a fix, try rebooting your console. If you’re experiencing issues with the Xbox app itself, and not the games, try reinstalling the app from the Microsoft Store.

A blank screen, often referred to as a “black screen” due to its appearance, can occur in Windows for several reasons. Whether it happens at startup, after login, or following an update, this guide will help you identify the cause and resolve the issue.

Check the Xbox services, games, and apps for any service outages.

Windows provides several recovery tools to help you troubleshoot and restore your PC when issues occur, such as startup failures, update problems, or malware infections. If you're having problems with your Windows device, the following table can help you decide which recovery option to use: What should I do before starting any recovery process?