If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Surface Recovery Image Download. Surface 2 Surface 3 Surface Book Surface Book 2 - 13 inch More... If you’re having trouble with the recovery options on your Surface, you’ll need to download these files to get it working again.

If the steps above don't work, you may need to reinstall Windows. For more info, see Windows 10 recovery options. Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista.

A recovery drive lets you reset your Surface to its factory settings and can help you troubleshoot and fix problems with your Surface device. Windows comes with a built-in tool to create a USB recovery drive. You'll need to provide an external USB drive that:

The System Recovery Options menu contains several tools, such as Startup Repair, that can help you recover Windows from a serious error. This set of tools is on your computer's hard disk and on the Windows installation disc.

Click one of the recovery options below and follow the steps to try to get things working again. Remove an installed Windows update. Reset your PC. Use the Startup Repair function. Use installation media to reinstall Windows 11. Use installation media to restore your PC. Use a recovery drive to restore or recover your PC.

It's a good idea to create a recovery drive. That way, if your PC ever experiences a major issue such as hardware failure, you'll be able to use the recovery drive to reinstall Windows 11. Windows updates to improve security and PC performance periodically, so we recommend you recreate the recovery drive annually.

Tap the Windows Start button and type BitLocker. Select the Manage BitLocker Control Panel app from the list of search results. In the BitLocker app select Back up your recovery key. Select where you want the key backed up.

Search Control Panel for Recovery, and select Recovery > Open System Restore > Next . Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish. Learn how to create a restore point. Use System Restore.

Recover lost files on Windows 10. If you can’t locate a lost file from your backup, then you can use Windows File Recovery, which is a command line app available from the Microsoft Store. Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices ...