Run the audio troubleshooter. Try running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most sound and audio issues. Open Get Help.

Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: 1. Check your speaker output.

Follow these steps to automatically diagnose and repair Windows security problems by turning on UAC, DEP protection, Windows Firewall, and other Windows security options and features. Select the Download button on this page.

If your Surface isn’t working properly, the Microsoft Surface app and Surface Diagnostic Toolkit can help you find and solve problems. Notes: If your work or school manages your Surface, check with your IT department before running the tool.

If your Microsoft or Surface mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some troubleshooting steps to help.

Use our Surface Diagnostic Toolkit and follow the on-screen instructions for the diagnosis and suggested guidance in the test results. This might solve some of your problems and help narrow down what issue needs to be fixed. For more information, see Fix common Surface problems using the Surface app and Surface Diagnostic Toolkit.

The .NET Framework Repair Tool provides an option to repair the versions of .NET Framework that are installed on the computer (step 3 of the process in the "Repair Tool options" section). The tool requires the redistributable files of those versions to be available at the time of repair.

Windows can download high-resolution icons for many hardware devices that you connect to your computer, along with detailed information about them, such as product name, manufacturer, and model number—even detailed information about the sync capabilities of a device.

Your PC isn't working well and you recently installed an app. Restore from a system restore point. You suspect your device has been infected. Use installation media to reinstall Windows 11. Select one of the recovery options below and follow the steps to try to get things working again.

Learn how Microsoft collects and uses different kinds of diagnostic information to help fix problems quickly and improve your Windows experience, and how to control the data you share.