If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Add your accounts to Microsoft Authenticator. The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC.

How to link your devices starting from Phone Link. Make sure to have both your PC and Android device nearby, turned on, and connected to the same Wi-Fi network. If you start from your PC: In the search box on the taskbar, type Phone Link , and then select the Phone Link from the results.

Go to Settings > Apps > Apps & features to change whether you're shown app recommendations when trying to install apps from outside the Store.

File sharing over a network in Windows. Note: This article focuses on how to share files or folders over a Local Area Network (or LAN), such as connected computers within your home or workplace.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

Your PC isn't working well and you recently installed an app. Restore from a system restore point. You suspect your device has been infected. Use installation media to reinstall Windows 11. Select one of the recovery options below and follow the steps to try to get things working again.

Change or manage your password or PIN. To change your password or PIN, go to Start > Settings > Accounts > Sign-in options. Select PIN (Windows Hello), and then select Change PIN. Select Password then select Change.