You can now restore lost or accidentally deleted favorites in Microsoft Edge with our new favorites recovery feature. You'll need to be signed in to your Microsoft account and have the sync setting turned on to use the favorites recovery feature.

To add a different search engine, perform a search in the address bar using that search engine (or a website that supports search, like a wiki site). Then go to Settings and more > Settings > Privacy, search, and services > Address bar and search.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

In the meantime, sign in to your account to see your latest refund request status. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.

Get help with a damaged or unreadable code. If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

Find the Recycle Bin. If your desktop shows no icons at all, right-click (or press and hold) the desktop and select View. If Show desktop icons has no checkmark, click it to add one. If that doesn't work, try this: Select Start > Settings > Personalization > Themes > Desktop icon settings.

Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings. Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall.

About device suspensions. A device suspension may include a temporary revoke of privileges on the console (such as communications or multiplayer), whereas a device ban permanently blocks an Xbox console or device from accessing the Xbox network.

To see where your browser is saving downloads, look in your browser's settings. For example, in the new Microsoft Edge , select Settings and more > Settings > Downloads . The file path for your downloaded files (for example, C:\Users\ [your name]\Downloads) is listed under Location.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.