Please add a mobile phone number. Did your email send your verification code to your junk folder? Check your junk email folder for a message from a Microsoft account, and use the code sent to you. Valid verification codes come from an @accountprotection.microsoft.com email address.

We'll send a code to the email addresses listed on your account, and when you respond with the code, we know it's really you. If you're having trouble getting a code, read troubleshooting verification code issues.

When you set up your Microsoft account, you provided an email address and password as security info to protect your account. If you used a non-Microsoft email address, we'll ask you to verify that you have access to that email address by sending you an email with validation instructions.

This takes you to the Security basics page. Under Ways to prove who you are, you’ll see the options to change or remove/add security info for each section. When changing this security info, you’re asked to verify your identity via text, email, your Microsoft Authenticator app, or a verification code from your mobile app.

We will ask for an email address or phone number that we can send a verification code to. It doesn't have to be your email or phone number - you just need to be able to access it to verify that it's you trying to sign in.

Removing verification methods Important You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox). If you do need to replace your security information, make sure you add new information first.

Please add a mobile phone number. Did your email send your verification code to your junk folder? Check your junk email folder for a message from your work or school account, and use the code sent to you. Valid verification codes come from an @accountprotection.microsoft.com email address.

If you get an email from Microsoft account team and the email address domain is @accountprotection.microsoft.com, it is safe to trust the message and open it. Microsoft uses this domain to send email notifications about your Microsoft account. These notifications can include security codes for two-step verification and account update information, such as password changes. You can check the ...

A message told me to "make sure you can receive a security code" I see a "Try another verification method” message Notification is in the wrong language Can't access phone/email for verification code Microsoft to stop sending SMS codes

We'll send a code to the email addresses listed on your account, and when you respond with the code, we know it's really you. If you're having trouble getting a code, read troubleshooting verification code issues.