Get help with Windows upgrade and installation errors
See some of the most common upgrade and installation errors for Windows 10 and Windows 11, and what you can do to try to fix them.
Windows Update Troubleshooter - Microsoft Support
Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.
Troubleshoot problems updating Windows - Microsoft Support
This guide provides detailed steps to troubleshoot and resolve Windows Update problems effectively. If you are using a Windows 10 device, start by running the automated Windows Update troubleshooter in the Get Help app.
Windows 10 Anniversary Update: Loss of music and video
When installing the Windows 10 Anniversary Update some people will get this message: We recommend you do not proceed with this update as your device may have some music or video content that is protected by an older rights management technology, which is not supported.
When trying to install updates from Windows Update you might receive ...
When trying to install updates from Windows Update you might receive "Updates Failed, There were problems installing some updates, but we'll try again later" with one of the following errors: First, you should try checking for updates again. If you need help, see Update Windows 10.
Windows 10 Anniversary Update: Loss of music and video
When installing the Windows 10 Anniversary Update some people will get this message: We recommend you do not proceed with this update as your device may have some music or video content that is protected by an older rights management technology, which is not supported.
Windows Update Assistant - Microsoft Support
Need to know about required disk space, error codes, removing an installed update, or other update questions? Find more help at Windows Update: FAQ. If you’re an IT professional, you can defer updates. Go to Windows 10 servicing options.
“We couldn’t update system reserved partition” error installing Windows ...
When upgrading to, or updating, Windows 10, you might encounter the error “We couldn’t update system reserved partition”, error code 0xc1900104, or error code 0x800f0922.
October 14, 2025—KB5066791 (OS Builds 19044.6456 and 19045.6456 ...
This update introduces a servicing stack update (SSU) which incorporates an updated certificate chain to improve Azure environment validation. For more information, see the servicing stack update section.
Troubleshooter for repairing Windows Update system files and settings
The troubleshooter resets the update scanning process which should prompt the device to start a new scan. This should allow affected devices to receiving the monthly updates that are critical to device security and ecosystem health.