The available quantity for each component item in the bill of material is incorrect when you update the picking list in the Kanban board for process jobs in Microsoft Dynamics AX 2012

This article applies to Microsoft Dynamics AX for all regions.

Symptoms

Assume that you use lean manufacturing for a bill of material (BOM) and create a kanban rule for the BOM in Microsoft Dynamics AX 2012. When you click Update picking list for a card in the Kanban board for process jobs dialog box, the available quantity for each component item in the BOM in the Picking dialog box is incorrect. All items have the same available quantity.

This problem occurs because the definition for the mapKey value in the availableQuantity method in the InventTransWMS_Pick class differs from the criteria of assigning mapKey value.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https:⁠//mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https:⁠//mbs.microsoft.com/partnersource/support/ Customers

https:⁠//mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:

  1. Review the changes that are documented in the .xpo file.
  2. Apply these changes in a test environment before you apply the hotfix in a production environment.

                
 For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2012 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name File version File size Date Time Platform
Aximpactanalysis.exe Not applicable 60,280 03-Jan-2012 00:01 x86
Axupdate.exe Not applicable 60,264 03-Jan-2012 00:01 x86
Dynamicsax2012-kb2663428-foundation.axmodel 6.0.947.818 96,680 06-Jan-2012 04:48 Not applicable
Dynamicsax2012-kb2663428-syplabels.axmodel 6.0.947.818 669,608 06-Jan-2012 04:48 Not applicable
Axsetupsp.exe 6.0.947.513 1,337,192 03-Jan-2012 00:01 x86
Axutillib.dll 6.0.947.0 817,512 03-Jan-2012 00:01 x86
Microsoft.dynamics.servicing.operations.dll 6.0.888.436 35,752 03-Jan-2012 00:01 x86
Axsetupsp.resources.dll 6.0.947.491 382,848 03-Jan-2012 00:01 x86
Axsetupsp.resources.dll 6.0.947.491 370,560 03-Jan-2012 00:01 x86
Axsetupsp.resources.dll 6.0.947.491 374,656 03-Jan-2012 00:01 x86
Axsetupsp.resources.dll 6.0.947.491 374,656 03-Jan-2012 00:01 x86
Axsetupsp.resources.dll 6.0.947.491 370,560 03-Jan-2012 00:01 x86
Axsetupsp.resources.dll 6.0.947.491 378,752 03-Jan-2012 00:01 x86
Axsetupsp.resources.dll 6.0.947.491 370,560 03-Jan-2012 00:01 x86
Axsetupsp.resources.dll 6.0.947.491 374,656 03-Jan-2012 00:01 x86
Axsetupsp.resources.dll 6.0.947.491 370,560 03-Jan-2012 00:01 x86
Axsetupsp.resources.dll 6.0.947.491 374,656 03-Jan-2012 00:01 x86
Axsetupsp.resources.dll 6.0.947.491 370,560 03-Jan-2012 00:01 x86
Axsetupsp.resources.dll 6.0.947.491 407,424 03-Jan-2012 00:01 x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.