Microsoft Dynamics AX 2009 does not consider the "Default order settings" setup and the "Site specific order settings" setup in an item when you change the site in a sales order line

Applies To
Dynamics AX 2009 Service Pack 1 Microsoft Dynamics AX 2009

Template: AX Hotfix Template

This article applies to Microsoft Dynamics AX 2009 for all regions.

Symptoms

Assume that you set up default sales warehouses for sites by using the Default order settings setup and the Site specific order settings setup in an item in Microsoft Dynamics AX 2009. When you change the site in a sales order line, the warehouse is unexpectedly changed to blank. However, you expect that the warehouse is change to the default warehouse of the site.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft Web site:

https:⁠//mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft Web sites:

Partners

https:⁠//mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+Contacts Customers

https:⁠//mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

          

Installation information

For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have one of the following products installed to apply this hotfix:

  • Microsoft Dynamics AX 2009 Service Pack 1
  • Microsoft Dynamics AX 2009

Note Two hotfix files are available. Use the hotfix file that is appropriate for the specific product.

Restart requirement

You are not required to restart the computer after you apply this hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For Microsoft Dynamics AX 2009 Service Pack 1

File name File version File size Date Time Platform SP requirement
Axupdate.exe Not applicable 61,288 13-Jul-2009 08:15 x86 SP1
Kb973556.xpo Not applicable 4,445 13-Jul-2009 08:08 Not applicable SP1
Metadata.xml Not applicable 70 13-Jul-2009 08:08 Not applicable SP1
Axsetupsp.exe 5.0.1100.26 1,541,992 13-Jul-2009 08:15 x86 SP1
Cabextractor.dll Not applicable 18,784 13-Jul-2009 08:14 x86 None
Microsoft.dynamics.setup.reportingservices.dll 5.0.1100.9 150,440 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 523,120 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 17,336 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 519,024 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 514,928 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 519,024 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,824 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 519,024 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,824 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 514,928 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 514,928 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 523,120 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,824 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 519,024 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,824 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 514,928 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 514,928 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 523,120 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 17,848 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 514,928 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 514,928 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 514,928 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 514,928 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 519,024 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,824 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 519,024 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 531,312 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 18,872 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 514,928 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 539,504 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 20,408 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 514,928 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 19-May-2009 06:01 x86 None
Axsetupsp.resources.dll 5.0.1100.11 510,832 19-May-2009 06:01 x86 None
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 15,800 19-May-2009 06:01 x86 None
Cabextractor.dll Not applicable 22,384 13-Jul-2009 08:15 x64 None

For Microsoft Dynamics AX 2009

File name File version File size Date Time Platform
Axpatch.exe Not applicable 61,272 14-Jul-2009 02:16 x86
Kb973556.xpo Not applicable 4,443 13-Jul-2009 22:33 Not applicable
Metadata.xml Not applicable 70 13-Jul-2009 22:33 Not applicable
Axsetupsp.exe 5.0.593.746 1,619,800 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 579,440 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 571,248 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 575,344 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 571,248 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 575,344 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 571,248 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 571,248 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 575,344 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 571,248 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 571,248 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 571,248 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 579,440 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 571,248 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 571,248 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 571,248 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 575,344 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 575,344 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 571,248 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 587,632 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 571,248 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 595,824 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 571,248 14-Jul-2009 02:17 x86
Axsetupsp.resources.dll 5.0.593.0 567,152 14-Jul-2009 02:17 x86

Objects that are affected

This hotfix affects the following object:

  • \Data Dictionary\Maps\InventStorageDimMap\Methods\modifiedInventSiteFromParent

Validation of the application hotfix installation

To validate the installation of the application hotfix, open the SysHotfixManifest class in the Application Object Tree (AOT), and then verify that there is a method whose name is the same as the KB article number of the installed hotfix.

Additionally, you can cross-check the affected objects by viewing the KB973556.txt file against the objects in the AOT. Therefore, you can make sure that the objects are changed correctly in the SYP layer or the GLP layer.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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