InvalidResponseException when you try to run Export-UMPrompt

Applies To
Exchange Server 2016

Symptoms

When you try to run the Export-UMPrompt cmdlet, you receive an InvalidResponseException error message.

Cause

This problem occurs because a .wav file cannot be exported if it is used as a greeting prompt.

Resolution

To fix this issue, install the following security update:

Description of the security update for Microsoft Exchange Server 2016: November 14, 2023 (KB5032147)