Journal report decryption doesn't decrypt attachment in journal mailbox

Applies To
Exchange Server 2019 Exchange Server 2016

Symptoms

Consider the following scenario:

  • You have an Exchange Server Hybrid configuration.
  • As part of the configuration, Journaling is configured, and Journaling decryption is enabled through the transport configuration settings.
  • Azure Information Protection (AIP) is used to protect a file that's attached to the email message.

In this scenario, only the email message is decrypted. The attachment itself remains encrypted.

Resolution

To fix this issue, install the following security update: