Inline images and text attachments are not visible in OWA

Applies To
Exchange Server 2019

Symptoms

Consider the following scenario:

  • You have Download Domains configured.
  • You have a user account whose alias begins in the following characters:
    oma*
  • You send an email message that includes an inline image or a text attachment to the oma* account.
  • You log in to the oma* account by using Outlook on the Web (OWA) to access the mailbox.

In this scenario, the oma* account user doesn't receive the inline image (a broken image icon is displayed instead), and the text file download fails and generates a "page not found" error.

Resolution

To fix this issue, install the following cumulative update: