Symptoms
This issue occurs when you switch between users or disconnect from a terminal services session.
Note HID means a human interface device, such as a keyboard or mouse.
Additionally, you receive a Stop error message that resembles the following:
Note
Stop: 0x000000AB (parameter1, parameter2, parameter3, parameter4)
Notes
- The Stop error 0x000000AB describes the SESSION_HAS_VALID_POOL_ON_EXIT issue.
- The parameters in this Stop error message vary, depending on the configuration of the computer.
- Not all 0x000000AB Stop errors are caused by this issue.
Cause
This issue occurs because of a memory leak when the system tries to close a user session.
How to obtain this update
Windows Update
This update is available from Windows Update.
Update information
Prerequisites
There is no prerequisite to install this update.
Registry information
To apply this update, you do not have to make any changes to the registry.
Restart requirement
You may have to restart the computer after you apply this update.
Update replacement information
This update does not replace a previously released update.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
File information
The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported 32-bit versions of Windows 10 Technical Preview
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Win32k.ptxml | Not applicable | 4,213 | 19-Nov-2014 | 01:02 | Not applicable |
| Win32k.sys | 6.4.9879.3 | 87,552 | 19-Nov-2014 | 04:53 | x86 |
| Win32kbase.sys | 6.4.9879.3 | 596,992 | 19-Nov-2014 | 04:53 | x86 |
| Win32kfull.sys | 6.4.9879.3 | 2,957,312 | 19-Nov-2014 | 04:53 | x86 |
For all supported 64-bit versions of Windows 10 Technical Preview or Windows Server Technical Preview
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Win32k.ptxml | Not applicable | 4,213 | 19-Nov-2014 | 01:15 | Not applicable |
| Win32k.sys | 6.4.9879.3 | 112,128 | 19-Nov-2014 | 05:58 | x64 |
| Win32kbase.sys | 6.4.9879.3 | 745,984 | 19-Nov-2014 | 05:58 | x64 |
| Win32kfull.sys | 6.4.9879.3 | 3,574,272 | 19-Nov-2014 | 05:59 | x64 |
Additional file information
Additional information for all supported 32-bit versions of Windows 10 Technical Preview
| File property | Value |
|---|---|
| File name | Update.mum |
| File version | Not applicable |
| File size | 1,786 |
| Date (UTC) | 20-Nov-2014 |
| Time (UTC) | 18:51 |
| Platform | Not applicable |
| File name | X86_0cb1e9306fe2e41dffde0fad356d3e73_31bf3856ad364e35_6.4.9879.3_none_a0300c013c6eab0b.manifest |
| File version | Not applicable |
| File size | 686 |
| Date (UTC) | 20-Nov-2014 |
| Time (UTC) | 18:51 |
| Platform | Not applicable |
| File name | X86_microsoft-windows-win32k_31bf3856ad364e35_6.4.9879.3_none_44153c4c2843d42e.manifest |
| File version | Not applicable |
| File size | 128,291 |
| Date (UTC) | 19-Nov-2014 |
| Time (UTC) | 06:18 |
| Platform | Not applicable |
Additional information for all supported 64-bit versions of Windows 10 Technical Preview or Windows Server Technical Preview
| File property | Value |
|---|---|
| File name | Amd64_8bd9a44feeadc68d9d6b9740fbced0a3_31bf3856ad364e35_6.4.9879.3_none_1b9b1570a5e9c574.manifest |
| File version | Not applicable |
| File size | 690 |
| Date (UTC) | 20-Nov-2014 |
| Time (UTC) | 18:51 |
| Platform | Not applicable |
| File name | Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.4.9879.3_none_a033d7cfe0a14564.manifest |
| File version | Not applicable |
| File size | 128,295 |
| Date (UTC) | 19-Nov-2014 |
| Time (UTC) | 08:14 |
| Platform | Not applicable |
| File name | Update.mum |
| File version | Not applicable |
| File size | 2,015 |
| Date (UTC) | 20-Nov-2014 |
| Time (UTC) | 18:51 |
| Platform | Not applicable |
References
See the terminology that Microsoft uses to describe software updates.