FIX: "Access is denied" error message when you try to access a folder that has write-only permissions in an FTP 7.5 site

Applies To
Windows 7 Enterprise Windows 7 Professional Windows 7 Ultimate Windows Server 2008 R2 Datacenter Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Foundation Windows Server 2008 R2 Standard Windows 8 Windows 8 Enterprise Windows 8 Pro Windows Server 2012 Datacenter Windows Server 2012 Datacenter Windows Server 2012 Foundation Windows Server 2012 Foundation Windows Server 2012 Standard Windows Server 2012 Standard

Symptoms

You configure a directory to have write-only permissions for a File Transfer Protocol (FTP) 7.5 site. This is known as a "blind-drop" scenario. When you try to upload a file by using Windows Explorer view in Internet Explorer, you receive an "Access Denied" error message, and the file cannot be uploaded.

Note This same configuration works without error in FTP 6.

Cause

This problem occurs because Windows does not examine the NTFS permissions for the FTP user account correctly.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http:⁠//support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notesImportant Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies to" section in articles to determine the actual operating system that each hotfix applies to.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name File version File size Date Time Platform
Ftpconfigext.dll 7.5.7601.22404 16,384 27-Jul-13 1:29 x86
Ftpctrlps.dll 7.5.7601.22404 9,728 27-Jul-13 1:29 x86
Ftpmib.dll 7.5.7601.22404 10,240 27-Jul-13 1:29 x86
Ftpres.dll 7.5.7601.22404 14,848 27-Jul-13 1:54 x86
Ftpsvc.dll 7.5.7601.22404 310,272 27-Jul-13 1:54 x86
Ftpsvc.mof Not Applicable 69,252 26-Jul-13 23:33 Not Applicable

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name File version File size Date Time Platform
Ftpconfigext.dll 7.5.7601.22404 18,432 27-Jul-13 2:23 x64
Ftpctrlps.dll 7.5.7601.22404 13,824 27-Jul-13 2:23 x64
Ftpmib.dll 7.5.7601.22404 12,800 27-Jul-13 2:23 x64
Ftpres.dll 7.5.7601.22404 14,848 27-Jul-13 2:23 x64
Ftpsvc.dll 7.5.7601.22404 350,720 27-Jul-13 2:23 x64
Ftpsvc.mof Not Applicable 69,252 26-Jul-13 23:31 Not Applicable

For all supported IA-64-based versions of Windows Server 2008 R2

File name File version File size Date Time Platform
Ftpconfigext.dll 7.5.7601.22404 40,960 27-Jul-13 1:29 IA-64
Ftpctrlps.dll 7.5.7601.22404 22,528 27-Jul-13 1:29 IA-64
Ftpmib.dll 7.5.7601.22404 23,552 27-Jul-13 1:29 IA-64
Ftpres.dll 7.5.7601.22404 14,848 27-Jul-13 1:29 IA-64
Ftpsvc.dll 7.5.7601.22404 785,920 27-Jul-13 1:29 IA-64
Ftpsvc.mof Not Applicable 69,252 26-Jul-13 23:17 Not Applicable

Windows 8 and Windows Server 2012 file information notesImportant Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name File version File size Date Time Platform
Ftpconfigext.dll 8.0.9200.16384 15,360 26-Jul-12 3:18 x86
Ftpctrlps.dll 8.0.9200.16384 10,240 26-Jul-12 3:18 x86
Ftpmib.dll 8.0.9200.16384 10,752 26-Jul-12 3:18 x86
Ftpres.dll 8.0.9200.16384 14,848 26-Jul-12 2:44 x86
Ftpsvc.dll 8.0.9200.20784 319,488 27-Jul-13 3:45 x86
Ftpsvc.mof Not Applicable 69,990 25-Jul-12 20:18 Not Applicable

For all supported x64-based versions of Windows 8 and of Windows Server 2012

File name File version File size Date Time Platform
Ftpconfigext.dll 8.0.9200.16384 17,920 26-Jul-12 3:05 x64
Ftpctrlps.dll 8.0.9200.16384 14,336 26-Jul-12 3:05 x64
Ftpmib.dll 8.0.9200.16384 13,312 26-Jul-12 3:05 x64
Ftpres.dll 8.0.9200.16384 14,848 26-Jul-12 2:34 x64
Ftpsvc.dll 8.0.9200.20784 369,152 27-Jul-13 5:01 x64
Ftpsvc.mof Not Applicable 69,990 25-Jul-12 20:16 Not Applicable

      

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology Microsoft uses to describe software updates .

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name X86_009b8e4e3f7c2bae3b31c9c95171feb6_31bf3856ad364e35_6.1.7601.22404_none_14e2179d122beb58.manifest
File version Not Applicable
File size 698
Date (UTC) 29-Jul-2013
Time (UTC) 16:08
Platform Not Applicable
File name X86_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.22404_none_4d06d2a10cf89f49.manifest
File version Not Applicable
File size 30,056
Date (UTC) 27-Jul-2013
Time (UTC) 02:23
Platform Not Applicable

Additional files for all supported x64-based versions of Windows 7 and Windows Server 2008 R2

File name Amd64_019febe37e35f75526e853c9f1c2febe_31bf3856ad364e35_6.1.7601.22404_none_257b4276d91ceceb.manifest
File version Not Applicable
File size 1,046
Date (UTC) 29-Jul-2013
Time (UTC) 16:08
Platform Not Applicable
File name Amd64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.22404_none_a9256e24c556107f.manifest
File version Not Applicable
File size 30,062
Date (UTC) 27-Jul-2013
Time (UTC) 02:50
Platform Not Applicable
File name Wow64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.22404_none_b37a1876f9b6d27a.manifest
File version Not Applicable
File size 11,616
Date (UTC) 27-Jul-2013
Time (UTC) 02:08
Platform Not Applicable

Additional files for all supported IA–64-based versions of Windows Server 2008 R2

File name Ia64_b1414d000620c7b64621702ed1854215_31bf3856ad364e35_6.1.7601.22404_none_b01c93dbc815b141.manifest
File version Not Applicable
File size 1,044
Date (UTC) 29-Jul-2013
Time (UTC) 16:08
Platform Not Applicable
File name Ia64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.22404_none_4d0876970cf6a845.manifest
File version Not Applicable
File size 30,059
Date (UTC) 27-Jul-2013
Time (UTC) 02:14
Platform Not Applicable
File name Wow64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.22404_none_b37a1876f9b6d27a.manifest
File version Not Applicable
File size 11,616
Date (UTC) 27-Jul-2013
Time (UTC) 02:08
Platform Not Applicable

Additional file information for Windows 8 and Windows Server 2012

Additional files for all supported x86-based versions of Windows 8

File name X86_9bdb66c3ffb529eb6beae763fcdc6007_31bf3856ad364e35_6.2.9200.20784_none_727bec4fac907919.manifest
File version Not Applicable
File size 698
Date (UTC) 27-Jul-2013
Time (UTC) 14:51
Platform Not Applicable
File name X86_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.2.9200.20784_none_479fc4f080253f12.manifest
File version Not Applicable
File size 26,656
Date (UTC) 27-Jul-2013
Time (UTC) 14:51
Platform Not Applicable

Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012

File name Amd64_03f0b3750bbfec26f5e7993df2cdaa21_31bf3856ad364e35_6.2.9200.20784_none_aec292add7d895d9.manifest
File version Not Applicable
File size 1,046
Date (UTC) 27-Jul-2013
Time (UTC) 14:50
Platform Not Applicable
File name Amd64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.2.9200.20784_none_a3be60743882b048.manifest
File version Not Applicable
File size 26,662
Date (UTC) 27-Jul-2013
Time (UTC) 14:51
Platform Not Applicable
File name Wow64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.2.9200.20784_none_ae130ac66ce37243.manifest
File version Not Applicable
File size 11,542
Date (UTC) 27-Jul-2013
Time (UTC) 04:06
Platform Not Applicable