Large backlogs on Windows -based DFSR servers

Applies To
Windows Server 2012 R2 Datacenter Windows Server 2012 R2 Essentials Windows Server 2012 R2 Foundation Windows Server 2012 R2 Standard Windows Server 2012 Datacenter Windows Server 2012 Datacenter Windows Server 2012 Standard Windows Server 2012 Standard Windows Server 2012 Essentials Windows Server 2012 Foundation Windows Server 2012 Foundation Windows Server 2008 R2 Service Pack 1 Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Datacenter Windows Server 2008 R2 Foundation Windows Server 2008 R2 Standard

Symptoms

Assume that you have Windows Server 2008 R2 Service Pack 1 (SP1)-based servers, Windows Server 2012 R2-based servers, or Windows Server 2012-based servers that use the Distributed File System Replication (DFSR) service. You have a DFSR replication topology in your environment. In this situation, you experience a spike of backlogs on a daily or weekly basis. Additionally, in the DFSR debug log, you notice that the "GcTask::refreshrecord" entry refreshes lots of records regularly.

Cause

This issue occurs when the garbage collection task (GCTask) of DFSR refreshes the stale records. When a garbage collection task processes the version vector tombstone of a content set before the non-version vector tombstone, the task considers all the records that belong to the content set to be stale. Therefore, the records are refreshed, and the issue that is described in the "Symptoms" section occurs.

Resolution

To resolve this issue, we have released a hotfix for Windows Server 2012 or Windows Server 2008 R2, and we have released an update rollup for Windows 8.1 or Windows Server 2012 R2.

Get the update rollup for Windows Server 2012 R2

To resolve this issue, install the November 2014 update rollup for Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2.

Get the hotfix for Windows Server 2012 or Windows Server 2008 R2

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http:⁠//support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 R2 SP1.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2012 file information notes Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8/Windows Server 2012" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version Product Milestone Service branch
    6.2.920 0.16xxx Windows Server 2012 RTM GDR
    6.2.920 0.21xxx Windows Server 2012 RTM LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2012

File name File version File size Date Time Platform
Dfsrprovs.mof Not applicable 75,761 25-Jul-2012 20:12 Not applicable
Dfsrress.dll 6.2.9200.16384 2,048 26-Jul-2012 02:33 x64
Dfsrs.exe 6.2.9200.21394 4,724,736 14-Feb-2015 05:55 x64

Windows Server 2008 R2 file information notes Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version Product Milestone Service branch
    6.1.760
    1.17xxx
    Windows Server 2008 R2 SP1 GDR
    6.1.760 1.22xxx Windows Server 2008 R2 SP1 LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2008 R2

File name File version File size Date Time Platform
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:49 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:45 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 02:01 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:58 Not applicable
Dfsrprovs.mfl Not applicable 120,040 14-Jul-2009 02:02 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:50 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:24 Not applicable
Dfsrprovs.mfl Not applicable 119,744 14-Jul-2009 01:54 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:57 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:50 Not applicable
Dfsrprovs.mfl Not applicable 121,704 14-Jul-2009 02:02 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:57 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:47 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 02:01 Not applicable
Dfsrprovs.mfl Not applicable 120,834 14-Jul-2009 02:01 Not applicable
Dfsrprovs.mfl Not applicable 82,096 14-Jul-2009 02:10 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 03:10 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:55 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:51 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:50 Not applicable
Dfsrprovs.mfl Not applicable 117,782 14-Jul-2009 01:52 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:45 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:53 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:54 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:47 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 02:02 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:52 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:57 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:56 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:54 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:47 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:45 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:47 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 03:04 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 01:51 Not applicable
Dfsrprovs.mfl Not applicable 109,566 14-Jul-2009 03:04 Not applicable
Dfsrprovs.mof Not applicable 75,761 24-Sep-2014 22:39 Not applicable
Dfsrress.dll 6.1.7601.17514 2,048 20-Nov-2010 12:57 x64
Dfsrs.exe 6.1.7601.22819 4,536,320 25-Sep-2014 02:07 x64

      

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2012

Additional files for all supported x64-based versions of Windows Server 2012

File property Value
File name Amd64_a2e13e77cc516f3acb54509df188e3ad_31bf3856ad364e35_6.2.9200.21394_none_937a8e03796c1014.manifest
File version Not applicable
File size 712
Date (UTC) 14-Feb-2015
Time (UTC) 14:45
Platform Not applicable
File name Amd64_microsoft-windows-dfsr-core-serveronly_31bf3856ad364e35_6.2.9200.21394_none_f6d40c8c4ab15ca1.manifest
File version Not applicable
File size 37,695
Date (UTC) 14-Feb-2015
Time (UTC) 14:45
Platform Not applicable

Additional files for all supported x64-based versions of Windows Server 2008 R2

File property Value
File name Amd64_01db9ad6c14906203bf13a64ef838a12_31bf3856ad364e35_6.1.7601.22819_none_becef21a6a8d0c54.manifest
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File size 720
Date (UTC) 25-Sep-2014
Time (UTC) 06:14
File name Amd64_02141d5c3a0cfec77f9ae499c6ad1ac4_31bf3856ad364e35_6.1.7601.22819_none_5b785ac2b6672c21.manifest
File version Not applicable
File size 720
Date (UTC) 25-Sep-2014
Time (UTC) 06:14
File name Amd64_03e08ac945fe4f055c620f05621637c2_31bf3856ad364e35_6.1.7601.22819_none_1bf0df94bbafe2e3.manifest
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Date (UTC) 25-Sep-2014
Time (UTC) 06:14
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File size 720
Date (UTC) 25-Sep-2014
Time (UTC) 06:14
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