Symptoms
Consider the following scenario:
You use Windows Server 2012 as a Windows Deployment Services (WDS) server.
You have Unified Extensible Firmware Interface (UEFI)-based computers that have no keyboard, mouse, video, or USB ports but only a graphics-capable output device such as a VGA monitor.
Note This kind of computer is remotely managed through the UEFI console and cannot display the UEFI text-based console.
In this scenario, the UEFI-based computers cannot start because the WDS Pre-Boot Execution Environment (PXE) program requires you to press F12 to continue a network startup in text-based mode.
Cause
This problem occurs because the startup library-based applications, such as Wdfmgr.efi, use the graphics console incorrectly.
Resolution
Hotfix information
A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Installation information
To apply this hotfix, follow these steps:
Export the Windows 8 or Windows Server 2012 boot image from the WDS server. To do this, use the WDS MMC snap-in or the wdsutil.exe utility.
- Start the WDS MMC snap-in or the wdsutil.exe utility.
- Locate the boot image that you plan to use.
- Right-click that image and export to a known location. For example, create a folder on the root of c: such as c:\bin and then export the image to that folder.
Mount the exported boot image by using the index number. For example, mount index 2 of the boot image. To do this, follow these steps:
Start an administrator command prompt. To do this, right-click the lower-left corner of the desktop and then click Command Prompt (Admin).
Change to the folder that you created in step 1c.
For information about the Microsoft Windows Imaging Format (WIM) image format, type the following command and then press Enter. Identify if you have 1 or 2 indexes in this WIM.
dism.exe /get-wiminfo /wimfile:c:\bin\exportedwim.wim
Create a new "mount" folder where WIM will be mounted for file injection. To do this, type the following command and then press Enter:
type "md c:\bin\mount"
Type the following command to mount the WIM.
Note If there are 2 indexes such as when you use the default boot.wim file to create the boot.wim file for WDS, use the second index.
dism /mount-wim /wimfile:c:\bin\exportedwim.wim /index:2 /mountdir:c:\bin\mount
Install the .msu package to the Windows 8 or Windows Server 2012 boot.wim file to perform the update. To do this, follow these steps:
Type the following command and then press Enter:
dism /image:C:\winpe_x86\mount /Add-Package /PackagePath:Path_to_ package
Unmount and then commit the changes after the package has successfully installed. To do this, type the following command and then press Enter:
dism.exe /unmount-wim /mountdir:c:\bin\mount /commit
Replace the boot image on the WDS server with the updated boot image.
- Add the updated Boot.wim file back to the Windows Deployment Services server. To do this, open the Windows Deployment Services MMC snap-in, right-click Boot Images, click Add Boot Image, and then specify the path of the updated Boot.wim file. Alternatively use the wdsutil.exe utility.
- In the Windows Deployment Services MMC snap-in, right-click the boot image that you added to make sure that it is enabled.
Prerequisites
To apply this hotfix, you must have Windows 8 or Windows Server 2012 installed.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any previously released hotfix.
File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8 and Windows Server 2012 file information and notesImportant Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Version Product Milestone Service branch 6.2.920 0.16 xxx Windows 8 and Windows Server 2012 RTM GDR 6.2.920 0.20 xxx Windows 8 and Windows Server 2012 RTM LDR The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Wdsmgfw.efi | 6.2.9200.16759 | 1,023,320 | 08-Nov-2013 | 00:02 | Not Applicable |
| Wdsmgfw.efi | 6.2.9200.20872 | 1,023,320 | 08-Nov-2013 | 05:23 | Not Applicable |
For all supported x64-based versions of Windows 8 and of Windows Server 2012
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Wdsmgfw.efi | 6.2.9200.16759 | 1,208,152 | 08-Nov-2013 | 08:06 | Not Applicable |
| Wdsmgfw.efi | 6.2.9200.20872 | 1,208,152 | 08-Nov-2013 | 07:39 | Not Applicable |
For all supported ARM-based versions of Windows 8
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Wdsmgfw.efi | 6.2.9200.16759 | 639,832 | 08-Nov-2013 | 03:10 | Not Applicable |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional file information
Additional file information for Windows 8 and for Windows Server 2012
Additional files for all supported x86-based versions of Windows 8
| File name | Package_1_for_kb2908456_bf~31bf3856ad364e35~x86~~6.2.1.0.mum |
|---|---|
| File version | Not Applicable |
| File size | 1,783 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:14 |
| Platform | Not Applicable |
| File name | Package_1_for_kb2908456~31bf3856ad364e35~x86~~6.2.1.0.mum |
| File version | Not Applicable |
| File size | 2,502 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:14 |
| Platform | Not Applicable |
| File name | Package_for_kb2908456_rtm_bf~31bf3856ad364e35~x86~~6.2.1.0.mum |
| File version | Not Applicable |
| File size | 1,430 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:14 |
| Platform | Not Applicable |
| File name | Package_for_kb2908456_rtm~31bf3856ad364e35~x86~~6.2.1.0.mum |
| File version | Not Applicable |
| File size | 1,449 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:14 |
| Platform | Not Applicable |
| File name | Update-bf.mum |
| File version | Not Applicable |
| File size | 1,563 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:14 |
| Platform | Not Applicable |
| File name | X86_37e3c4bafc230da2cd6adcfd2b2b8190_31bf3856ad364e35_6.2.9200.20872_none_431120041b14fe39.manifest |
| File version | Not Applicable |
| File size | 712 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:14 |
| Platform | Not Applicable |
| File name | X86_bbfc30d39515b5ab2a26861a6fcc41aa_31bf3856ad364e35_6.2.9200.16759_none_3f894a6c6e96937b.manifest |
| File version | Not Applicable |
| File size | 712 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:14 |
| Platform | Not Applicable |
| File name | X86_microsoft-windows-b..nvironment-pxe-base_31bf3856ad364e35_6.2.9200.16759_none_1b6817bc4f8435bc.manifest |
| File version | Not Applicable |
| File size | 2,962 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 00:06 |
| Platform | Not Applicable |
| File name | X86_microsoft-windows-b..nvironment-pxe-base_31bf3856ad364e35_6.2.9200.20872_none_1bd512a968b85c07.manifest |
| File version | Not Applicable |
| File size | 2,962 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 05:42 |
| Platform | Not Applicable |
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
| File name | Amd64_ab0e3cfe199e3c7bcf5305a968272d27_31bf3856ad364e35_6.2.9200.16759_none_10718e75293a32c2.manifest |
|---|---|
| File version | Not Applicable |
| File size | 716 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:15 |
| Platform | Not Applicable |
| File name | Amd64_ffb2ec60d00a200bb201cb4769a9f0e5_31bf3856ad364e35_6.2.9200.20872_none_5c920bd1c4e904f4.manifest |
| File version | Not Applicable |
| File size | 716 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:15 |
| Platform | Not Applicable |
| File name | Amd64_microsoft-windows-b..nvironment-pxe-base_31bf3856ad364e35_6.2.9200.16759_none_7786b34007e1a6f2.manifest |
| File version | Not Applicable |
| File size | 2,966 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 08:11 |
| Platform | Not Applicable |
| File name | Amd64_microsoft-windows-b..nvironment-pxe-base_31bf3856ad364e35_6.2.9200.20872_none_77f3ae2d2115cd3d.manifest |
| File version | Not Applicable |
| File size | 2,966 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 07:43 |
| Platform | Not Applicable |
| File name | Package_1_for_kb2908456_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum |
| File version | Not Applicable |
| File size | 1,793 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:15 |
| Platform | Not Applicable |
| File name | Package_1_for_kb2908456~31bf3856ad364e35~amd64~~6.2.1.0.mum |
| File version | Not Applicable |
| File size | 2,516 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:15 |
| Platform | Not Applicable |
| File name | Package_for_kb2908456_rtm_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum |
| File version | Not Applicable |
| File size | 1,438 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:15 |
| Platform | Not Applicable |
| File name | Package_for_kb2908456_rtm~31bf3856ad364e35~amd64~~6.2.1.0.mum |
| File version | Not Applicable |
| File size | 1,457 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:15 |
| Platform | Not Applicable |
| File name | Update-bf.mum |
| File version | Not Applicable |
| File size | 1,571 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:15 |
| Platform | Not Applicable |
Additional files for all supported ARM-based versions of Windows 8
| File name | Arm_4ea29e6a3b5006efe5dfcc911e432263_31bf3856ad364e35_6.2.9200.16759_none_f2468b0465aed958.manifest |
|---|---|
| File version | Not Applicable |
| File size | 712 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:14 |
| Platform | Not Applicable |
| File name | Arm_microsoft-windows-b..nvironment-pxe-base_31bf3856ad364e35_6.2.9200.16759_none_1b6a8a144f815482.manifest |
| File version | Not Applicable |
| File size | 2,962 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 03:13 |
| Platform | Not Applicable |
| File name | Package_1_for_kb2908456~31bf3856ad364e35~arm~~6.2.1.0.mum |
| File version | Not Applicable |
| File size | 1,821 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:14 |
| Platform | Not Applicable |
| File name | Package_for_kb2908456_rtm~31bf3856ad364e35~arm~~6.2.1.0.mum |
| File version | Not Applicable |
| File size | 1,449 |
| Date (UTC) | 08-Nov-2013 |
| Time (UTC) | 19:14 |
| Platform | Not Applicable |
References
See the terminology Microsoft uses to describe software updates for more information.