Give feedback about Skype for Business

Applies To
Skype for Business Skype for Business Online

You can now report a problem or send feedback about your Skype for Business experience directly to Microsoft.

Note

This feature is disabled by default. If you want to provide feedback but can't, ask your admin or workplace technical support to enable this functionality.

To report a problem or provide feedback

  1. In the Skype for Business main window, click the arrow next to the Options button The Options button in Skype for Business with the arrow on the right. , and then select Help > Report a Problem.

    Select Report a Problem

  2. On the Report a problem dialog box, provide the information about your issue.

    Report a Problem dialog box

    1. Select a category to describe your issue. Categories include:

      • Unable to join a meeting
      • Audio or video issues
      • Can’t share or view presentation
      • Instant messaging issues
      • Skype froze or shut down
      • Other

    2. In the Enter a description of the problem box, type a description of the problem or the feedback you want to provide.

    3. If you want to include a screenshot with the form, select the Include a screenshot of your desktop check box.

      Note

      The screenshot option might not show if your organization has disabled it.

    4. When you are done, click the Collect and Send button.

Note

When you send feedback, Skype for Business logs will be collected to help us better investigate any issues.

See Also

For Admins: Turn on or off Skype for Business client feedback reporting