Can’t edit interactive RGS workflows via the web interface in Skype for Business Server 2019 and 2015

Applies To
Skype for Business Server 2015 Skype for Business Server 2019

Symptoms

In a Microsoft Skype for Business Server 2019 or Skype for Business Server 2015 environment, when you try to edit an interactive RGS workflow by using the https:⁠//<webPoolFqdn>/RgsConfig webpage, the webpage can’t load successfully.

Resolution

To fix this issue, install one of the following updates: