To check that your sound and microphone are working properly in Skype, you can make a test call to our friendly assistant Echo . She will prompt you to record a message, and then play it back for you – so you’ll know right away if your sound is working.
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Search for the Echo / Sound Test Service contact.
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Call Echo and follow the instructions.
If you heard Echo’s voice and heard your recorded message, then your sound and microphone are working just fine and you are good to go.
Let's check your speakers or headphones... plugging in a headset, mic, and speakers
If you’re using your device’s built-in speakers and microphone, you don’t need to plug anything in – but if you’re using a separate mic, speakers or a headset, make sure they’re plugged in and switched on . Need help with that? See our guide toLet's check your microphone settings... troubleshooting call quality issues .
Check out our guide toIf you can hear your recorded message played back, then your sound and microphone are working fine. troubleshooting call quality issues .
The issue might be with your friend’s connection or playback device. Have them try an Echo test call or check out our guide totest call
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