Surface Recovery Image Download

Applies To

Surface 2 Surface 3 Surface Book Surface Book 2 Surface Book 2 - 15 inch Surface Book 3 Surface Book 3 - 15 inch Surface Book with Performance Base Surface Duo Surface Duo 2 Surface Go Surface Go 2 Surface Go 3 Surface Hub 2S - 50 inch Surface Hub 2S - 85 inch Surface Laptop (1st Gen) Surface Laptop 2 Surface Laptop 3 Surface Laptop 3 - 15 inch Surface Laptop 4 - 13.5 inch Surface Laptop 4 - 15 inch Surface Laptop Go Surface Laptop Go 2 Surface Laptop SE Surface Laptop Studio Surface Pro (1st Gen) Surface Pro 2 Surface Pro 3 Surface Pro 4 Surface Pro 6 Surface Pro 7 Surface Pro 7+ Surface Pro 8 Surface Pro X (Wi-Fi) Surface RT Surface Studio 1 Surface Studio 2 Surface Pro 9 with Intel Surface Pro 9 with ARM Surface Laptop 5 - 15 inch Surface Laptop 5 - 13 inch Surface Studio 2 Plus Windows Dev Kit 2023 Surface Laptop Go 3 Surface Laptop Studio 2 Surface Go 4 Surface Hub 3 - 50 Inch Surface Hub 3 - 85 Inch Surface Hub 3 Pack Surface Pro 10 Surface Laptop 6 - 13 inch Surface Laptop 6 - 15 inch Microsoft Surface Laptop (7th Edition) - 13 inch Microsoft Surface Laptop (7th Edition) - 15 inch Microsoft Surface Pro (11th Edition)

If you’re having trouble with the reset options in Windows, you’ll need to download these recovery files to get your Surface working again.

Note: If you're an IT admin, managing Surface for Business devices in your organization, see Recovery tool (Surface IT Toolkit) for another way to restore a supported Surface device to its factory state.

Before you start

Your Surface has options in Windows that can help you reset the device. If available, use these options before downloading a recovery image.

To learn more, see Reset or recover your Surface.

Notes: For all other Surface devices:

For Surface Hub 2S and Surface Hub 3, see Reset & recovery for Surface Hub 2S & Surface Hub 3 for specifics on which recovery images are support for each device model. If you have a Surface Hub 3 or if you've upgraded your Surface Hub 2s device with a Hub 3 Pack, only the "Windows 11 IoT Enterprise with the Microsoft Teams Rooms on Windows experience" download is supported. Using other recovery images may cause harm to your device and void your warranty.
For Surface Duo, see Reset Surface Duo to factory settings
For Windows Dev Kit 2023, see Overview & Set up and review Device set up.

Continue with the steps below to begin the recovery image download.

Tip: Multiple recovery images may be available for download. We recommend selecting the most recent version.