Warranty and Protection Plan Terms & Conditions - Japan

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Microsoft's Limited Hardware Warranty

Microsoft's Limited Hardware Warranty

Microsoft's Limited Hardware Warranty applies to Surface devices, Xbox, Windows 365 Link, PC accessories, and HoloLens in Japan.

Language Purchase Date Download Link
Japanese On or after October 1, 2024 Download
On or before September 30, 2024 Download

Protection Plan Terms and Conditions

Surface (Consumer), Xbox

Microsoft Consumer Complete for Dual-Screen Devices Terms and Conditions

Language Purchase Date Download Link
Japanese On or after June 1, 2023 Download
On or after January 10, 2022, and on or before May 31, 2023 Download

Microsoft Complete for Accessories Terms and Conditions

Language Purchase Date Download Link
Japanese On or after December 15, 2025 Download
On or after April 1, 2024, and on or before December 14, 2025 Download
On or after June 1, 2023, and on or before March 31, 2024 Download
On or after February 11, 2022, and on or before May 31, 2023 Download
On or after November 4, 2019, and on or before February 10, 2022 Download

Microsoft Complete for Devices Terms and Conditions

Language Purchase Date Download Link
Japanese On or after June 1, 2023 Download
On or after February 11, 2022, and on or before May 31, 2023 Download
On or after November 7, 2017, and on or before February 10, 2022 Download

Surface (Business, Enterprise, and Education)

Microsoft Commercial Complete for Business for Dual-Screen Devices Terms and Conditions

Language Purchase Date Download Link
Japanese On or after June 1, 2023 Download
On or after January 10, 2022, and on or before May 31, 2023 Download

Microsoft Extended Hardware Service Terms and Conditions

Note

Microsoft Extended Hardware Service is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.

Language Purchase Date Download Link
Japanese On or after June 30, 2024 Download
On or after September 21, 2023, and on or before June 29, 2024 Download
On or after June 1, 2023
(Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device)		 Download
On or after October 25, 2022, and on or before May 31, 2023 Download
On or after December 22, 2021, and on or before October 24, 2022 Download
On or after February 1, 2020, and on or before December 21, 2021 Download
On or after December 13, 2018, and on or before January 31, 2020 Download

Microsoft Complete for Business for Accessories Terms and Conditions

Language Purchase Date Download Link
Japanese On or after December 15, 2025                                                                Download

Microsoft Complete for Business Plus Terms and Conditions

Language Purchase Date Download Link
Japanese On or after June 30, 2024 Download
On or after September 21, 2023, and on or before June 29, 2024 Download
On or after June 1, 2023
(Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device)		 Download
On or after June 1, 2021, and on or before May 31, 2023 Download
On or after September 30, 2020, and on or before May 31, 2021 Download

Microsoft Complete for Business Terms and Conditions

Language Purchase Date Download Link
Japanese On or after June 30, 2024 Download
On or after September 21, 2023, and on or before June 29, 2024 Download
On or after June 1, 2023
(Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device)		 Download
On or after February 1, 2020, and on or before May 31, 2023 Download
On or after December 13, 2018, and on or before January 31, 2020 Download

Microsoft Commercial Extended Hardware Services for Business for Dual-Screen Devices Terms and Condition

Language Purchase Date Download Link
Japanese On or after June 1, 2023 Download
On or after January 10, 2022, and on or before May 31, 2023 Download

Surface Hub

Microsoft Extended Hardware Service Plan for Surface Hub

Language Purchase Date Download Link
Japanese On or after June 30, 24 Download
On or after June 1, 2023, and on or before June 29, 2024 Download
On or after December 21, 2021, and on or before May 31, 2023 Download
On or after April 28, 2021, and on or before December 20, 2021 Download
On or after April 22, 2019, and on or before April 27, 2021 Download

Microsoft Extended Hardware Service Terms and Conditions

Language Purchase Date Download Link
Japanese On or after February 15, 2025 Download

Microsoft Complete for Business Terms and Conditions

Language Purchase Date Download Link
Japanese On or after February 15, 2025 Download

Services Terms and Conditions

Microsoft Device Service Terms

Language Download Link
Japanese Download

Advanced Exchange Services Terms and Conditions

Language Download Link
Japanese Download

Next Business Day Service Terms and Conditions

Language Download Link
Japanese Download

Surface Hub (v1) Third-Party Stand Policy and Waiver

Language Download Link
Japanese Download