Warranty and Protection Plan Terms & Conditions - Malaysia
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Microsoft's Limited Hardware Warranty
Microsoft's Limited Hardware Warranty
Microsoft's Limited Hardware Warranty applies to Surface devices, PC accessories, and HoloLens in Malaysia.
| Language | Purchase Date | Download Link |
|---|---|---|
| English | On or after October 1, 2024 | Download |
| On or before September 30, 2024 | Download | |
| Malay | On or after October 1, 2024 | Download |
| On or before September 30, 2024 | Download |
Protection Plan Terms and Conditions
Surface (Business, Enterprise, and Education) (Starting April 2026)
Microsoft Extended Hardware Service/Plus Terms and Conditions
Note
Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.
| Language | Purchase Date | Download Link |
|---|---|---|
| English | On or after April 1, 2026 | Download |
| Malay | On or after April 1, 2026 | Download |
Surface (Business, Enterprise, and Education)
Microsoft Extended Hardware Service Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| English | On or after September 21, 2023 | Download |
| On or after April 1, 2023 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| On or after December 22, 2021, and on or before March 31, 2023 | Download | |
| On or after April 28, 2021, and on or before December 21, 2021 | Download | |
| Malay | On or after September 21, 2023 | Download |
| On or after April 1, 2023 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| On or after December 22, 2021, and on or before March 31, 2023 | Download | |
| On or after April 28, 2021, and on or before December 21, 2021 | Download | |
| On or after February 1, 2020, and on or before April 27, 2021 | Download | |
| On or after December 13, 2018, and on or before January 31, 2020 | Download |
Microsoft Extended Hardware Plus Service Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| English | On or after September 21, 2023 | Download |
| On or after April 1, 2023 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| Malay | On or after September 21, 2023 | Download |
| On or after April 1, 2023 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download |
Surface Hub
Microsoft Extended Hardware Service Plan for Surface Hub
| Language | Purchase Date | Download Link |
|---|---|---|
| On or after June 1, 2023 | Download | |
| On or after December 21, 2021, May 31, 2023 | Download | |
| On or after April 28, 2021, and on or before December 20, 2021 | Download | |
| On or after June 1, 2023 | Download | |
| On or after December 21, 2021, and on or before May 31, 2023 | Download | |
| On or after April 28, 2021, and on or before December 20, 2021 | Download | |
| On or after February 15, 2020, and on or before April 27, 2021 | Download |
Services Terms and Conditions
Microsoft Device Service Terms
| Language | Download Link |
|---|---|
| English | Download |
| Malay | Download |
Advanced Exchange Services Terms and Conditions
| Language | Download Link |
|---|---|
| English | Download |
| Malay | Download |
Surface Hub (v1) Third-Party Stand Policy and Waiver
| Language | Download Link |
|---|---|
| English | Download |