Warranty and Protection Plan Terms & Conditions - Mexico
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Microsoft's Limited Hardware Warranty
Microsoft's Limited Hardware Warranty
Microsoft's Limited Hardware Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Mexico.
| Language | Purchase Date | Download Link |
|---|---|---|
| Spanish | On or after October 1, 2024 | Download |
| On or after September 21, 2023, and on or before September 30, 2024 | Download | |
| On or before September 20, 2023 | Download |
Protection Plan terms and conditions
Surface (Consumer), Xbox
Microsoft Complete for Devices Terms and Conditions
| Language | Download Link |
|---|---|
| Spanish | Download |
Surface (Business, Enterprise, and Education) (Starting April 2026)
Microsoft Extended Hardware Service/Plus Terms and Conditions
Note
Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.
| Language | Purchase Date | Download Link |
|---|---|---|
| Spanish | On or after April 1st, 2026 | Download |
Microsoft Complete for Business/Plus Terms and Conditions
Note
Microsoft Complete for Business Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Complete for Business Terms and Conditions apply.
| Language | Purchase Date | Download Link |
|---|---|---|
| Spanish | On or after April 1st, 2026 | Download |
Surface (Business, Enterprise, and Education)
Microsoft Extended Hardware Service Terms and Conditions
Note
Microsoft Extended Hardware Service is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.
| Language | Purchase Date | Download Link |
|---|---|---|
| Spanish | On or after June 30, 2024 | Download |
| On or after September 21, 2023, and on or before June 29, 2024 | Download | |
| On or after June 15, 2023 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| On or after November 08, 2022, and on or before June 14, 2023 | Download | |
| On or after December 22, 2021 and on or before November 07, 2022 | Download | |
| On or after October 21, 2020 and on or before December 21, 2021 | Download |
Microsoft Complete for Business Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| Spanish | On or after June 30, 2024 | Download |
| On or after September 21, 2023, and on or before June 29, 2024 | Download | |
| On or after June 15, 2023 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| On or after August 5, 2020, and on or before June 14, 2023 | Download | |
| On or after March 14, 2014 and on or before August 4, 2020 | Download |
Microsoft Complete for Business Plus Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| Spanish | On or after June 30, 2024 | Download |
| On or after September 21, 2023, and on or before June 29, 2024 | Download | |
| On or after June 15, 2023 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| On or after November 08, 2022, and on or before June 14, 2023 | Download |
Surface Hub
Microsoft Extended Hardware Service Plan for Surface Hub
| Language | Purchase Date | Download Link |
|---|---|---|
| Spanish | Purchased on or after June 30, 2024 | Download |
| Purchased on or after June 15, 2023, and on or before June 29, 2024 | Download | |
| Purchased on or after December 21, 2021, and on or before June 14, 2023 | Download | |
| Purchased on or after October 21, 2020 and on or before December 20, 2021 | Download |
Services Terms and Conditions
Microsoft Device Service Terms
Microsoft's Limited Hardware Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Mexico.
| Language | Download Link |
|---|---|
| Spanish | Download |