Warranty and Protection Plan Terms & Conditions - Switzerland
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Microsoft's Limited Hardware Warranty
Microsoft's Limited Hardware Warranty
Microsoft's Limited Hardware Warranty applies to Surface devices, Xbox, Windows 365 Link, PC accessories, and HoloLens in Switzerland.
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after October 1, 2024 | Download |
| On or after September 21, 2023, and on or before September 30, 2024 | Download | |
| On or before September 20, 2023 | Download | |
| French | On or after October 1, 2024 | Download |
| On or after September 21, 2023, and on or before September 30, 2024 | Download | |
| On or before September 20, 2023 | Download |
Protection Plan Terms and Conditions
Surface (Consumer), Xbox, and Accessories (Starting May 2026)
Microsoft Extended Hardware Service, Xbox, and Accessories Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after May 01, 2026 | Download |
| French | On or after May 01, 2026 | Download |
| Italian | On or after May 01, 2026 | Download |
Surface (Consumer), Xbox
Microsoft Extended Hardware Service for Accessories Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after September 04, 2025 | Download |
| French | On or after September 04, 2025 | Download |
| Italian | On or after September 04, 2025 | Download |
Microsoft Extended Hardware Service Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after September 04, 2025 | Download |
| French | On or after September 04, 2025 | Download |
| Italian | On or after September 04, 2025 | Download |
Microsoft Complete for Accessories Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after April 1, 2024 | Download |
| On or after October 1, 2023, and on or before March 31, 2024 | Download | |
| On or after November 30, 2020, and on or before September 30, 2023 | Download | |
| On or after February 19, 2020, and on or before November 29, 2020 | Download | |
| French | On or after April 1, 2024 | Download |
| On or after October 1, 2023, and on or before March 31, 2024 | Download | |
| On or after November 30, 2020, and on or before September 30, 2023 | Download | |
| On or after February 19, 2020, and on or before November 29, 2020 | Download | |
| Italian | On or after April 1, 2024 | Download |
| On or after October 1, 2023, and on or before March 31, 2024 | Download | |
| On or after November 30, 2020, and on or before September 30, 2023 | Download | |
| On or after February 19, 2020, and on or before November 29, 2020 | Download |
Microsoft Complete for Devices Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after October 1, 2023 | Download |
| On or after November 30, 2020, and on or before September 30, 2023 | Download | |
| On or after May 22, 2018, and on or before November 29, 2020 | Download | |
| French | On or after October 1, 2023 | Download |
| On or after November 30, 2020, and on or before September 30, 2023 | Download | |
| On or after May 22, 2018, and on or before November 29, 2020 | Download | |
| Italian | On or after October 1, 2023 | Download |
| On or after November 30, 2020, and on or before September 30, 2023 | Download | |
| On or after May 22, 2018, and on or before November 29, 2020 | Download |
Surface (Business, Enterprise, and Education), Windows 365 Link (Starting April 2026)
Microsoft Extended Hardware Service/Plus and Windows 365 Link Terms and Conditions
Note
Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after April 1, 2026 | Download |
| French | On or after April 1, 2026 | Download |
| Italian | On or after April 1, 2026 | Download |
Microsoft Accidental Damage Protection and Windows 365 Link Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after April 1, 2026 | Download |
| French | On or after April 1, 2026 | Download |
| Italian | On or after April 1, 2026 | Download |
Microsoft Accidental Damage Protection Plus Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after April 1, 2026 | Download |
| French | On or after April 1, 2026 | Download |
| Italian | On or after April 1, 2026 | Download |
Surface (Business, Enterprise, and Education), Windows 365 Link
Microsoft Extended Hardware Service Terms and Conditions
Note
Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after June 30, 2024 | Download |
| On or after September 21, 2023, and on or before June 29, 2024 | Download | |
| On or after April 15, 2022 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| On or after April 28, 2021, and on or before April 14, 2022 | Download | |
| On or after May 22, 2018, and on or before April 27, 2021 | Download | |
| French | On or after June 30, 2024 | Download |
| On or after September 21, 2023, and on or before June 29, 2024 | Download | |
| On or after April 15, 2022 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| On or after April 28, 2021, and on or before April 14, 2022 | Download | |
| On or after May 22, 2018, and on or before April 27, 2021 | Download | |
| Italian | On or after June 30, 2024 | Download |
| On or after September 21, 2023, and on or before June 29, 2024 | Download | |
| On or after April 15, 2022 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| On or after April 28, 2021, and on or before April 14, 2022 | Download | |
| On or after May 22, 2018, and on or before April 27, 2021 | Download |
Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after February 5, 2024 | Download |
| On or after November 15, 2021, and on or before February 4, 2024 | Download | |
| French | On or after February 5, 2024 | Download |
| On or after November 15, 2021, and on or before February 4, 2024 | Download | |
| Italian | On or after February 5, 2024 | Download |
| On or after November 15, 2021, and on or before February 4, 2024 | Download |
Microsoft Accidental Damage Protection Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after June 1, 2022 | Download |
| French | On or after June 1, 2022 | Download |
| Italian | On or after June 1, 2022 | Download |
Microsoft Accidental Damage Protection Plus Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after September 21, 2023 | Download |
| On or after June 1, 2022 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| French | On or after September 21, 2023 | Download |
| On or after June 1, 2022 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| Italian | On or after September 21, 2023 | Download |
| On or after June 1, 2022 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download |
Microsoft Complete for Business Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after April 28, 2021, and on or before June 15, 2021 | Download |
| On or after May 22, 2018, and on or before April 27, 2021 | Download | |
| French | On or after April 28, 2021, and on or before June 15, 2021 | Download |
| On or after May 22, 2018, and on or before April 27, 2021 | Download | |
| Italian | On or after April 28, 2021, and on or before June 15, 2021 | Download |
| On or after May 22, 2018, and on or before April 27, 2021 | Download |
Microsoft Complete for Business with Drive Retention Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after April 28, 2021, and on or before June 15, 2021 | Download |
| On or after February 15, 2020, and on or before April 27, 2021 | Download | |
| French | On or after April 28, 2021, and on or before June 15, 2021 | Download |
| On or after February 15, 2020, and on or before April 27, 2021 | Download | |
| Italian | On or after April 28, 2021, and on or before June 15, 2021 | Download |
| On or after February 15, 2020, and on or before April 27, 2021 | Download |
Microsoft Complete for Business Plus Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after March 31, 2021, and on or before June 15, 2021 | Download |
| French | On or after March 31, 2021, and on or before June 15, 2021 | Download |
| Italian | On or after March 31, 2021, and on or before June 15, 2021 | Download |
Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after May 15, 2021, and on or before June 15, 2021 | Download |
| French | On or after May 15, 2021, and on or before June 15, 2021 | Download |
| Italian | On or after May 15, 2021, and on or before June 15, 2021 | Download |
Windows 365 Link- Microsoft Extended Hardware Service Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after June 15, 2025 | Download |
| French | On or after June 15, 2025 | Download |
| Italian | On or after June 15, 2025 | Download |
Windows 365 Link- Microsoft Accidental Damage Protection Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after June 15, 2025 | Download |
| French | On or after June 15, 2025 | Download |
| Italian | On or after June 15, 2025 | Download |
Surface Hub
Microsoft Extended Hardware Service Plan for Surface Hub
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after June 30, 2024 | Download |
| On or after February 5, 2024, and on or before June 29, 2024 | Download | |
| On or after April 28, 2021, and on or before February 4, 2024 | Download | |
| On or after July 30, 2019, and on or before April 27, 2021 | Download | |
| On or after May 22, 2018, and on or before July 29, 2019 | Download | |
| French | On or after June 30, 2024 | Download |
| On or after February 5, 2024, and on or before June 29, 2024 | Download | |
| On or after April 28, 2021, and on or before February 4, 2024 | Download | |
| On or after July 30, 2019, and on or before April 27, 2021 | Download | |
| On or after May 22, 2018, and on or before July 29, 2019 | Download | |
| Italian | On or after June 30, 2024 | Download |
| On or after February 5, 2024, and on or before June 29, 2024 | Download | |
| On or after April 28, 2021, and on or before February 4, 2024 | Download | |
| On or after July 30, 2019, and on or before April 27, 2021 | Download | |
| On or after May 22, 2018, and on or before July 29, 2019 | Download |
Services Terms and Conditions
Microsoft Device Service Terms
| Language | Download Link |
|---|---|
| German | Download |
| French | Download |
Advanced Exchange Services Terms and Conditions
| Language | Download Link |
|---|---|
| German | Download |
| French | Download |
Next Business Day Service Terms and Conditions
| Language | Download Link |
|---|---|
| German | Download |
| French | Download |
Surface Hub (v1) Third-Party Stand Policy and Waiver
| Language | Download Link |
|---|---|
| German | Download |
| French | Download |