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Microsoft now provides in-person support through service centers in some countries and regions.

Service centers offer enhanced support including professional hardware inspection, troubleshooting, and system recovery. If the service center associates are not able to resolve the issue, they can repair your device (in limited locations) or help facilitate sending it to Microsoft for repair or replacement.

In-person support is currently available in the countries or regions listed below. Click on the applicable link for more information. Please note that services may vary per partner, country, or region.

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