Set up Surface Earbuds

Congratulations on your new Surface Earbuds! To get started, put them in your ears and find the fit that works for you.

After that, pair them over Bluetooth with your phone or Windows 10 PC, then set them up in the Surface Audio app. The Surface Audio app lets you update your earbuds, personalize settings for them, and more.

Download and install the Surface Audio app on your phone or PC using one of the links below.

Get it on Google Play

Download on the Apple Store

Get it from Microsoft

Note: If the Google Play Store isn't available in the country or region in which you live, you can download and install the Surface Audio app on your Android device from the Microsoft Download Center.

1. Pair your Surface Earbuds over Bluetooth

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To get started, pair your Surface Earbuds over Bluetooth with your phone or Windows 10 PC.

  1. Put your earbuds in the charging case.

  2. Press and hold the Pair button on the bottom of the case for 5 seconds.
    The LED on the case will continuously flash white when your earbuds are in pairing mode.

  3. On your Android, select the notification that appears for your Surface Earbuds.
    Don’t see the notification? Open Bluetooth settings on your Android, then select Surface Earbuds.

Note: If this is the first time you’ve opened the case for your Surface Earbuds, they’ll go into pairing mode automatically.

  1. Put your earbuds in the charging case.

  2. Press and hold the Pair button on the bottom of the case for 5 seconds.
    The LED on the case will continuously flash white when your earbuds are in pairing mode.

  3. On your iOS device, open Settings, and then tap Bluetooth.

  4. Make sure Bluetooth is turned on, and then tap Surface Earbuds under Other Devices.

Note: If this is the first time you’ve opened the case for your Surface Earbuds, they’ll go into pairing mode automatically.

  1. Put your earbuds in the charging case.

  2. Press and hold the Pair button on the bottom of the case for 5 seconds.
    The LED on the case will continuously flash white when your earbuds are in pairing mode.

  3. On your Windows 10 PC, select Connect if a notification appears for your Surface Earbuds.
    Don’t see the notification? Select the Start  button, then select Settings  > Devices  > Bluetooth & other devices  > Add Bluetooth or other device > Bluetooth > Surface Earbuds > Done.

Note: If this is the first time you’ve opened the case for your Surface Earbuds, they’ll go into pairing mode automatically.

2. Set up your Surface Earbuds in the Surface Audio app

The Surface Audio app lets you update your Surface Earbuds, personalize settings for them, and much more. Here’s how to set it up.

  1. Select the Start  button, then select Surface Audio in the app list.

  2. In the Surface Audio app, under Devices, select Surface Earbuds.

  3. Take your earbuds out of the charging case to connect.

  4. When asked if you want to Use Surface Earbuds with Office apps, select OK, then select Allow to pair over Bluetooth LE.

  1. Open the Surface Audio app.

  2. In the Surface Audio app, select Connect under Surface Earbuds.

  3. Take your earbuds out of the charging case to connect.

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