Congratulations on your new Surface Earbuds! To get started, put them in your ears and find the fit that works for you.

After that, pair them over Bluetooth with your phone or Windows 10/11 PC, then set them up in the Surface Audio app (on Android or iOS devices) or Surface app (on a Windows PC). The apps let you update your earbuds, personalize settings for them, and more.

Surface Audio app: Download and install on Android or iOS devices

Get it on Google Play

Download on the Apple Store

Note: If the Google Play Store isn't available in the country or region in which you live, you can download and install the Surface Audio app on your Android device from the Microsoft Download Center.

Surface app: Download and install on Windows 10/11 PCs

Get it from Microsoft

1. Pair your Surface Earbuds over Bluetooth

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To get started, pair your Surface Earbuds over Bluetooth with your phone or Windows 10/11 PC.

  1. Put your earbuds in the charging case.

  2. Press and hold the Pair button on the bottom of the case for 5 seconds.
    The LED on the case will continuously flash white when your earbuds are in pairing mode.

  3. On your Android, select the notification that appears for your Surface Earbuds.
    Don’t see the notification? Open Bluetooth settings on your Android, then select Surface Earbuds.

Note: If this is the first time you’ve opened the case for your Surface Earbuds, they’ll go into pairing mode automatically.

  1. Put your earbuds in the charging case.

  2. Press and hold the Pair button on the bottom of the case for 5 seconds.
    The LED on the case will continuously flash white when your earbuds are in pairing mode.

  3. On your iOS device, open Settings, and then tap Bluetooth.

  4. Make sure Bluetooth is turned on, and then tap Surface Earbuds under Other Devices.

Note: If this is the first time you’ve opened the case for your Surface Earbuds, they’ll go into pairing mode automatically.

  1. Put your earbuds in the charging case.

  2. Press and hold the Pair button on the bottom of the case for 5 seconds.
    The LED on the case will continuously flash white when your earbuds are in pairing mode.

  3. On your Windows 10/11 PC, select Connect if a notification appears for your Surface Earbuds.
    Don’t see the notification? On Windows 10, select the Start  button, then select Settings  > Devices  > Bluetooth & other devices  > Add Bluetooth or other device > Bluetooth > Surface Earbuds > Done. On Windows 11, select the Start button, then select Settings > Bluetooth & devices > Add device > Bluetooth > Surface Earbuds > Done.

Note: If this is the first time you’ve opened the case for your Surface Earbuds, they’ll go into pairing mode automatically.

2. Set up your Surface Earbuds in the Surface Audio app or Surface app

The Surface Audio app (on Android or iOS devices) or Surface app (on Windows 10/11 PCs) lets you update your Surface Earbuds, personalize settings for them, and much more. Here’s how to set it up.

  1. Select the Start button, then select Surface in the app list.

  2. In the Surface app, select Surface Earbuds.

  3. Take your earbuds out of the charging case to connect.

  4. When asked if you want to Use Surface Earbuds with Office apps, select OK, then select Allow to pair over Bluetooth LE.

  1. Open the Surface Audio app.

  2. In the Surface Audio app, select Connect under Surface Earbuds.

  3. Take your earbuds out of the charging case to connect.

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