Set up the LTE connection on your Surface

Set up the LTE connection on any of these Surface devices to stay connected anywhere you go:

  • Surface Pro X

  • Surface Pro (5th Gen) with LTE Advanced or Surface Pro 7+ with LTE Advanced

  • Surface Go with LTE Advanced or Surface Go 2 with LTE Advanced

On Surface Pro X

Two ways to get cellular data

There are two ways to get cellular data on your Surface Pro X:

  • Use a nano SIM and data plan from your mobile operator.

  • Use the embedded SIM (eSIM) that comes built into your Surface Pro X, along with the Mobile Plans app in Windows 10. In the Mobile Plans app, you may be able to add your device to your current mobile operator account or sign up with a new one.

Using SIM and data plan from your mobile operator

  1. Contact your mobile operator to sign up for a data plan or add to your current plan.

  2. Insert the SIM card into your Surface Pro X. For more info on how to do this, go to Insert a SIM into your Surface.

  3. Once the SIM card is inserted, select Start  > Settings  > Network & Internet  > Cellular  and then select SIM1 from Use this SIM for cellular data. Learn more about your cellular data settings in Cellular settings in Windows 10.

Using your eSIM and the Mobile Plans app

If this is your first time using an eSIM, you need connect to Wi-Fi and open the Mobile Plans app. For more info, see Add your Windows 10 PC to your mobile account to get online.

Note: To add your device to a new or existing mobile account through the Mobile Plans app, you’ll need to have Windows 10 (Version 1803 or later) installed. To find out which version of Windows you have, see Which Windows operating system am I running? To check for updates, select Start > Settings > Update & security > Windows Update > Check for updates.

Switching between data plans

If you have both types of data plans (one from your mobile operator and one from another mobile operator through the Mobile Plans app), you can switch between them at any time. Select Start > Settings  > Network & Internet  > Cellular to choose a data plan. To use your mobile operator SIM card, select SIM1 for Use this SIM for cellular data. To use the data plan on your eSIM, select eSIM for Use this SIM for cellular data. Learn more about your cellular settings in Cellular settings in Windows 10.

On Surface Pro with LTE Advanced

Two ways to get cellular data

There are two ways to get cellular data on your Surface Pro with LTE Advanced:

  • Use a nano SIM and data plan from your mobile operator.

  • Use the embedded SIM (eSIM) that comes built into your Surface Pro (5th Gen) with LTE Advanced or Surface Pro 7+ with LTE Advanced, along with the Mobile Plans app in Windows 10. In the Mobile Plans app, you may be able to add your device to your current mobile operator account or sign up with a new one.

Using SIM and data plan from your mobile operator

  1. Contact your mobile operator to sign up for a data plan or add to your current plan.

  2. Surface Book device photo

    Insert the SIM card into your Surface Pro with LTE Advanced. Learn how

  3. Once the SIM card is inserted, select Start  > Settings  > Network & Internet  > Cellular  and then select SIM1 from Use this SIM for cellular data. Learn more about your cellular data settings in Cellular settings in Windows 10.

Using your eSIM and the Mobile Plans app

If this is your first time using an eSIM, you need connect to Wi-Fi and open the Mobile Plans app. For more info, see Add your Windows 10 PC to your mobile account to get online.

Note: To add your device to a new or existing mobile account through the Mobile Plans app, you’ll need to have Windows 10 (Version 1803 or later) installed. To find out which version of Windows you have, see Which Windows operating system am I running? To check for updates, select Start > Settings > Update & security > Windows Update > Check for updates.

Switching between data plans

If you have both types of data plans (one from your mobile operator and one from another mobile operator through the Mobile Plans app), you can switch between them at any time. Select Start > Settings  > Network & Internet  > Cellular to choose a data plan. To use your mobile operator SIM card, select SIM1 for Use this SIM for cellular data.

To use the data plan on your eSIM, do one of the following, depending on which Surface Pro version you have:

  • For Surface Pro with LTE Advanced (5th Gen), select SIM2 for Use this SIM for cellular data.

  • For Surface Pro 7+ with LTE Advanced, select eSIM for Use this SIM for cellular data.

Learn more about your cellular settings in Cellular settings in Windows 10.

On Surface Go with LTE Advanced

Your Surface Go with LTE Advanced or Surface Go 2 with LTE Advanced has a single SIM tray that fits a nano SIM card. Before you set up your LTE connection, you'll need an activated nano SIM card from your mobile operator.

To get started with LTE on Surface Go:

  1. Contact your mobile operator to sign up for a data plan or add to your current plan.

  2. Insert the SIM card into your Surface Go with LTE Advanced. Learn how

  3. To check that you're connected to a cellular network, select Start > Settings  > Network & Internet  > Cellular.

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