Not sure if this is the right fix? We've added this issue to our memory dump diagnostic which can confirm.

Symptoms

Consider the following scenario:

  • You have a computer that is running Windows Server 2008 or Windows Server 2008 R2.

  • You set up a software RAID5 volume on the computer by using dynamic disks.

  • You perform some disk I/O-intensive operations on the volume.

    For example, you use Distributed File System (DFS) Replication to replicate files.

In this scenario, you receive a Stop error message that resembles the following:

STOP 0x0000001E (parameter1, parameter2 , parameter3 , parameter4)
KERNEL_MODE_EXCEPTION_NOT_HANDLED


Notes

  • The parameters in this Stop error message vary, depending on the configuration of the computer.

  • Not all "Stop 0x0000001E" error messages are caused by this issue.

Cause

This issue occurs because of an error in the Volmgrx.sys driver.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows Server 2008

  • Windows Server 2008 Service Pack 2 (SP2)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)


For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

For more information about how to obtain a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    2.
    22xxx

    Windows Server 2008

    SP2

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Agp440.sys

6.0.6002.22616

53,136

18-Mar-2011

18:34

x86

Amdagp.sys

6.0.6002.22616

54,160

18-Mar-2011

18:34

x86

Isapnp.sys

6.0.6002.22616

46,480

18-Mar-2011

18:34

x86

Msisadrv.sys

6.0.6002.22616

13,200

18-Mar-2011

18:34

x86

Mssmbios.sys

6.0.6002.22616

28,048

18-Mar-2011

18:34

x86

Nv_agp.sys

6.0.6002.22616

105,872

18-Mar-2011

18:34

x86

Pci.sys

6.0.6002.22616

148,880

18-Mar-2011

18:34

x86

Rdpdr.sys

6.0.6002.22616

250,368

18-Mar-2011

14:16

x86

Sisagp.sys

6.0.6002.22616

52,624

18-Mar-2011

18:34

x86

Streamci.dll

6.0.6002.22616

21,904

18-Mar-2011

18:34

x86

Swenum.sys

6.0.6002.22616

12,048

18-Mar-2011

18:34

Not applicable

Termdd.sys

6.0.6002.22616

51,600

18-Mar-2011

18:34

x86

Uliagpkx.sys

6.0.6002.22616

57,744

18-Mar-2011

18:34

x86

Viaagp.sys

6.0.6002.22616

53,648

18-Mar-2011

18:34

x86

Volmgr.sys

6.0.6002.22616

49,552

18-Mar-2011

18:34

x86

Volmgrx.sys

6.0.6001.22882

291,216

18-Mar-2011

18:34

x86

Volmgrx.sys

6.0.6002.22616

291,216

18-Mar-2011

18:34

x86

For all supported x64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Agp440.sys

6.0.6002.22616

61,328

18-Mar-2011

18:31

x64

Isapnp.sys

6.0.6002.22616

20,368

18-Mar-2011

18:31

x64

Msisadrv.sys

6.0.6002.22616

14,736

18-Mar-2011

18:31

x64

Mssmbios.sys

6.0.6002.22616

31,632

18-Mar-2011

18:31

x64

Nv_agp.sys

6.0.6002.22616

123,280

18-Mar-2011

18:31

x64

Pci.sys

6.0.6002.22616

178,576

18-Mar-2011

18:31

x64

Rdpdr.sys

6.0.6002.22616

315,904

18-Mar-2011

14:40

x64

Streamci.dll

6.0.6002.22616

23,440

18-Mar-2011

18:31

x64

Swenum.sys

6.0.6002.22616

12,304

18-Mar-2011

18:31

x64

Termdd.sys

6.0.6002.22616

60,816

18-Mar-2011

18:31

x64

Uliagpkx.sys

6.0.6002.22616

64,912

18-Mar-2011

18:31

x64

Volmgr.sys

6.0.6002.22616

63,376

18-Mar-2011

18:31

x64

Volmgrx.sys

6.0.6001.22882

406,416

18-Mar-2011

18:31

x64

Volmgrx.sys

6.0.6002.22616

406,416

18-Mar-2011

18:31

x64

Windows Server 2008 R2 file information notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.1.760
    0.
    20xxx

    Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.
    21xxx

    Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Volmgrx-ppdlic.xrm-ms

Not applicable

3,198

19-Mar-2011

07:45

Not applicable

Volmgrx.sys

6.1.7600.20928

363,392

19-Mar-2011

07:35

x64

Volmgrx-ppdlic.xrm-ms

Not applicable

3,198

19-Mar-2011

07:54

Not applicable

Volmgrx.sys

6.1.7601.21687

363,392

19-Mar-2011

07:45

x64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008

File name

Update.mum

File version

Not applicable

File size

3,577

Date (UTC)

18-Mar-2011

Time (UTC)

19:21

Platform

Not applicable

File name

X86_11de685dd15fc904150a87def9d94ba3_31bf3856ad364e35_6.0.6002.22616_none_e26deee455d58d8b.manifest

File version

Not applicable

File size

708

Date (UTC)

18-Mar-2011

Time (UTC)

19:21

Platform

Not applicable

File name

X86_e07d41ebd0c060e6df34874fb4e90a66_31bf3856ad364e35_6.0.6001.22882_none_7730f4fb65f596f1.manifest

File version

Not applicable

File size

708

Date (UTC)

18-Mar-2011

Time (UTC)

19:21

Platform

Not applicable

File name

X86_machine.inf_31bf3856ad364e35_6.0.6002.22616_none_bc7e3ceed4f76b9b.manifest

File version

Not applicable

File size

9,974

Date (UTC)

18-Mar-2011

Time (UTC)

19:21

Platform

Not applicable

File name

X86_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6001.22882_none_dd37ed4b9f8574fd.manifest

File version

Not applicable

File size

4,464

Date (UTC)

18-Mar-2011

Time (UTC)

19:21

Platform

Not applicable

File name

X86_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22616_none_df6e11b59c6f690d.manifest

File version

Not applicable

File size

4,464

Date (UTC)

18-Mar-2011

Time (UTC)

19:21

Platform

Not applicable

Additional files for all supported x64-based versions of Windows Server 2008

File name

Amd64_853489eb66a7fa6d1bc09f7dd32e7bee_31bf3856ad364e35_6.0.6002.22616_none_e368ad24f1cb7552.manifest

File version

Not applicable

File size

712

Date (UTC)

18-Mar-2011

Time (UTC)

19:21

Platform

Not applicable

File name

Amd64_a780e0a4650bf72a8c62fb226f003c42_31bf3856ad364e35_6.0.6001.22882_none_6017b3673cd35fe4.manifest

File version

Not applicable

File size

712

Date (UTC)

18-Mar-2011

Time (UTC)

19:21

Platform

Not applicable

File name

Amd64_machine.inf_31bf3856ad364e35_6.0.6002.22616_none_189cd8728d54dcd1.manifest

File version

Not applicable

File size

8,242

Date (UTC)

18-Mar-2011

Time (UTC)

19:21

Platform

Not applicable

File name

Amd64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6001.22882_none_395688cf57e2e633.manifest

File version

Not applicable

File size

4,733

Date (UTC)

18-Mar-2011

Time (UTC)

19:21

Platform

Not applicable

File name

Amd64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22616_none_3b8cad3954ccda43.manifest

File version

Not applicable

File size

4,733

Date (UTC)

18-Mar-2011

Time (UTC)

19:21

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

3,605

Date (UTC)

18-Mar-2011

Time (UTC)

19:21

Platform

Not applicable

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2

File name

Amd64_9f19d0d9eda0a6135bbb4ca0fd6b6701_31bf3856ad364e35_6.1.7601.21687_none_18f2795778eb4e50.manifest

File version

Not applicable

File size

712

Date (UTC)

21-Mar-2011

Time (UTC)

16:41

Platform

Not applicable

File name

Amd64_e6f7ff59f8dfa59364d07398768e8dea_31bf3856ad364e35_6.1.7600.20928_none_4f7507c988c43017.manifest

File version

Not applicable

File size

712

Date (UTC)

21-Mar-2011

Time (UTC)

16:41

Platform

Not applicable

File name

Amd64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.1.7600.20928_none_39c53a58b8c4137f.manifest

File version

Not applicable

File size

4,347

Date (UTC)

19-Mar-2011

Time (UTC)

08:16

Platform

Not applicable

File name

Amd64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.1.7601.21687_none_3b69b5a6b61c1093.manifest

File version

Not applicable

File size

4,347

Date (UTC)

19-Mar-2011

Time (UTC)

08:10

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

3,167

Date (UTC)

21-Mar-2011

Time (UTC)

16:41

Platform

Not applicable

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