Not sure if this is the right fix? We've added this issue to our memory dump diagnostic which can confirm.

Symptoms

Consider the following scenario:

  • You connect a storage device that is controlled by Microsoft Multipath I/O (MPIO) to a computer that is running Windows Server 2008 R2 or Windows Server 2012.

  • You remove all paths to the storage device.

  • You open the MPIO snap-in or try to switch to the MPIO tab on the properties window of a disk that is managed by MPIO.

In this scenario, the computer crashes. Additionally, you receive a Stop error message that resembles the following:

STOP: 0x000000D1 (parameter1, parameter2, parameter3, parameter4)

Notes

  • This Stop error describes a DRIVER_IRQL_NOT_LESS_OR_EQUAL issue.

  • The parameters in this Stop error message vary, depending on the configuration of the computer.

  • Not all "Stop 0x000000D1" errors are caused by this issue.

Resolution

This hotfix is also available at Microsoft Update Catalog.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 R2 SP1 or Windows Server 2012.

For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.





Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table. The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.1.760
    1.
    22xxx

    Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Msdsm.sys

6.1.7601.22343

142,184

30-May-2013

12:08

x64

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Msdsm.sys

6.1.7601.22343

352,104

30-May-2013

11:15

IA-64

Windows Server 2012 file information notesImportant Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.20 xxx

    Windows Server 2012

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Msdsm.sys

6.2.9200.20656

183,008

08-Mar-2013

02:26

x64




Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about a similar issue in Windows Server 2008 Service Pack 2 (SP2), click the following article number to view the article in the Microsoft Knowledge Base:

2878031 "0x000000D1" Stop error when you try to open the MPIO console on a computer that is running Windows Server 2008 SP2
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2

File name

Amd64_msdsm.inf_31bf3856ad364e35_6.1.7601.22343_none_28d558670b621830.manifest

File version

Not Applicable

File size

2,079

Date (UTC)

30-May-2013

Time (UTC)

12:41

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

2,070

Date (UTC)

30-May-2013

Time (UTC)

17:17

Platform

Not Applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_msdsm.inf_31bf3856ad364e35_6.1.7601.22343_none_ccb860d95302aff6.manifest

File version

Not Applicable

File size

2,077

Date (UTC)

30-May-2013

Time (UTC)

11:41

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

1,451

Date (UTC)

30-May-2013

Time (UTC)

17:17

Platform

Not Applicable

Additional file information for Windows Server 2012

Additional files for all supported x64-based versions of Windows Server 2012

File name

Amd64_msdsm.inf_31bf3856ad364e35_6.2.9200.20656_none_23bcfb087e534067.manifest

File version

Not applicable

File size

2,096

Date (UTC)

08-Mar-2013

Time (UTC)

02:31

Platform

Not applicable


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