Symptoms
Consider the following scenario:
-
You have a computer that is running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 Service Pack 2 (SP2).
-
The computer has a USB device attached.
-
You try to resume the computer from sleep.
In this scenario, you receive a Stop error message that resembles the following:
Stop 0x000000FE (00000008, 00000006, 00000001, parameter4) BUGCODE_USB_DRIVER
Note The last parameter in the Stop error message may vary, depending on the configuration of the computer.
Cause
This issue occurs because the USB hub port is disabled unexpectedly when you resume Windows from sleep.
Resolution
Download and install the update to fix the "0x000000FE" error message.
Update information
How to obtain this update
The following files are available for download from the Microsoft Download Center:
|
Operating system |
Update |
|---|---|
|
All supported x86-based versions of Windows Vista |
|
|
All supported x86-based versions of Windows Server 2008 |
|
|
All supported x64-based versions of Windows Vista |
|
|
All supported x64-based versions of Windows Server 2008 |
|
|
All supported IA-64-based versions of Windows Server 2008 |
Note x86-based version is 32-bit version and x64-based version is 64-bit version.For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online servicesMicrosoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Prerequisites
To apply this update, you must be running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 Service Pack 2 (SP2).For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service packFor more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008
Registry information
To use the update in this package, you do not have to make any changes to the registry.
Restart requirement
You must restart the computer after you apply this update.
Update replacement information
This update does not replace a previously released update.
File information
Click here to view or hide detailed informationThe English (United States) version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
-
The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Version
Product
SR_Level
Service branch
6.0.600 2. 18xxx
Windows Vista and Windows Server 2008
SP2
GDR
6.0.600 2. 22xxx
Windows Vista and Windows Server 2008
SP2
LDR
-
GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
-
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Usbccgp.sys |
6.0.6002.18465 |
73,216 |
05-May-2011 |
13:54 |
x86 |
|
Usbhub.sys |
6.0.6002.18465 |
197,632 |
05-May-2011 |
13:54 |
x86 |
|
Usbccgp.sys |
6.0.6002.22636 |
73,216 |
05-May-2011 |
13:21 |
x86 |
|
Usbhub.sys |
6.0.6002.22636 |
197,632 |
05-May-2011 |
13:21 |
x86 |
|
Hccoin.dll |
6.0.6002.18465 |
8,704 |
05-May-2011 |
16:01 |
x86 |
|
Hcrstco.dll |
6.0.6002.18465 |
15,872 |
05-May-2011 |
16:01 |
x86 |
|
Usbd.sys |
6.0.6002.18465 |
5,888 |
05-May-2011 |
13:54 |
Not applicable |
|
Usbehci.sys |
6.0.6002.18465 |
39,936 |
05-May-2011 |
13:54 |
x86 |
|
Usbhub.sys |
6.0.6002.18465 |
197,632 |
05-May-2011 |
13:54 |
x86 |
|
Usbohci.sys |
6.0.6002.18465 |
19,456 |
05-May-2011 |
13:54 |
x86 |
|
Usbport.sys |
6.0.6002.18465 |
226,304 |
05-May-2011 |
13:54 |
x86 |
|
Usbuhci.sys |
6.0.6002.18465 |
23,552 |
05-May-2011 |
13:54 |
x86 |
|
Hccoin.dll |
6.0.6002.22636 |
8,704 |
05-May-2011 |
15:02 |
x86 |
|
Hcrstco.dll |
6.0.6002.22636 |
15,872 |
05-May-2011 |
15:02 |
x86 |
|
Usbd.sys |
6.0.6002.22636 |
5,888 |
05-May-2011 |
13:20 |
Not applicable |
|
Usbehci.sys |
6.0.6002.22636 |
39,936 |
05-May-2011 |
13:21 |
x86 |
|
Usbhub.sys |
6.0.6002.22636 |
197,632 |
05-May-2011 |
13:21 |
x86 |
|
Usbohci.sys |
6.0.6002.22636 |
19,968 |
05-May-2011 |
13:21 |
x86 |
|
Usbport.sys |
6.0.6002.22636 |
228,352 |
05-May-2011 |
13:21 |
x86 |
|
Usbuhci.sys |
6.0.6002.22636 |
23,552 |
05-May-2011 |
13:20 |
x86 |
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Usbccgp.sys |
6.0.6002.18465 |
95,744 |
05-May-2011 |
14:17 |
x64 |
|
Usbhub.sys |
6.0.6002.18465 |
274,944 |
05-May-2011 |
14:18 |
x64 |
|
Usbccgp.sys |
6.0.6002.22636 |
95,744 |
05-May-2011 |
13:50 |
x64 |
|
Usbhub.sys |
6.0.6002.22636 |
275,456 |
05-May-2011 |
13:50 |
x64 |
|
Hccoin.dll |
6.0.6002.18465 |
10,752 |
05-May-2011 |
16:07 |
x64 |
|
Hcrstco.dll |
6.0.6002.18465 |
17,920 |
05-May-2011 |
16:07 |
x64 |
|
Usbd.sys |
6.0.6002.18465 |
7,680 |
05-May-2011 |
14:17 |
x64 |
|
Usbehci.sys |
6.0.6002.18465 |
49,664 |
05-May-2011 |
14:17 |
x64 |
|
Usbhub.sys |
6.0.6002.18465 |
274,944 |
05-May-2011 |
14:18 |
x64 |
|
Usbohci.sys |
6.0.6002.18465 |
24,064 |
05-May-2011 |
14:17 |
x64 |
|
Usbport.sys |
6.0.6002.18465 |
259,584 |
05-May-2011 |
14:17 |
x64 |
|
Usbuhci.sys |
6.0.6002.18465 |
29,184 |
05-May-2011 |
14:17 |
x64 |
|
Hccoin.dll |
6.0.6002.22636 |
10,752 |
05-May-2011 |
15:25 |
x64 |
|
Hcrstco.dll |
6.0.6002.22636 |
17,920 |
05-May-2011 |
15:25 |
x64 |
|
Usbd.sys |
6.0.6002.22636 |
7,680 |
05-May-2011 |
13:50 |
x64 |
|
Usbehci.sys |
6.0.6002.22636 |
49,664 |
05-May-2011 |
13:50 |
x64 |
|
Usbhub.sys |
6.0.6002.22636 |
275,456 |
05-May-2011 |
13:50 |
x64 |
|
Usbohci.sys |
6.0.6002.22636 |
24,576 |
05-May-2011 |
13:50 |
x64 |
|
Usbport.sys |
6.0.6002.22636 |
262,144 |
05-May-2011 |
13:50 |
x64 |
|
Usbuhci.sys |
6.0.6002.22636 |
29,184 |
05-May-2011 |
13:50 |
x64 |
For all supported IA-64-based versions of Windows Server 2008
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Usbccgp.sys |
6.0.6002.18465 |
208,384 |
05-May-2011 |
13:59 |
IA-64 |
|
Usbhub.sys |
6.0.6002.18465 |
866,304 |
05-May-2011 |
13:59 |
IA-64 |
|
Usbccgp.sys |
6.0.6002.22636 |
208,384 |
05-May-2011 |
14:04 |
IA-64 |
|
Usbhub.sys |
6.0.6002.22636 |
866,816 |
05-May-2011 |
14:04 |
IA-64 |
|
Hccoin.dll |
6.0.6002.18465 |
22,528 |
05-May-2011 |
15:36 |
IA-64 |
|
Hcrstco.dll |
6.0.6002.18465 |
24,576 |
05-May-2011 |
15:36 |
IA-64 |
|
Usbd.sys |
6.0.6002.18465 |
11,648 |
05-May-2011 |
13:59 |
Not applicable |
|
Usbehci.sys |
6.0.6002.18465 |
122,880 |
05-May-2011 |
13:59 |
IA-64 |
|
Usbhub.sys |
6.0.6002.18465 |
866,304 |
05-May-2011 |
13:59 |
IA-64 |
|
Usbohci.sys |
6.0.6002.18465 |
58,880 |
05-May-2011 |
13:59 |
IA-64 |
|
Usbport.sys |
6.0.6002.18465 |
646,144 |
05-May-2011 |
13:59 |
IA-64 |
|
Usbuhci.sys |
6.0.6002.18465 |
80,384 |
05-May-2011 |
13:59 |
IA-64 |
|
Hccoin.dll |
6.0.6002.22636 |
22,528 |
05-May-2011 |
15:27 |
IA-64 |
|
Hcrstco.dll |
6.0.6002.22636 |
24,576 |
05-May-2011 |
15:27 |
IA-64 |
|
Usbd.sys |
6.0.6002.22636 |
11,648 |
05-May-2011 |
14:03 |
Not applicable |
|
Usbehci.sys |
6.0.6002.22636 |
123,392 |
05-May-2011 |
14:04 |
IA-64 |
|
Usbhub.sys |
6.0.6002.22636 |
866,816 |
05-May-2011 |
14:04 |
IA-64 |
|
Usbohci.sys |
6.0.6002.22636 |
59,904 |
05-May-2011 |
14:04 |
IA-64 |
|
Usbport.sys |
6.0.6002.22636 |
653,312 |
05-May-2011 |
14:04 |
IA-64 |
|
Usbuhci.sys |
6.0.6002.22636 |
80,896 |
05-May-2011 |
14:03 |
IA-64 |
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional file information
Click here to view or hide detailed information
Additional file information for Windows Vista and for Windows Server 2008
Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
3,078 |
|
Date (UTC) |
05-May-2011 |
|
Time (UTC) |
20:06 |
|
Platform |
Not applicable |
|
File name |
X86_usb.inf_31bf3856ad364e35_6.0.6002.18465_none_cca308120bc4bafd.manifest |
|
File version |
Not applicable |
|
File size |
2,644 |
|
Date (UTC) |
05-May-2011 |
|
Time (UTC) |
20:07 |
|
Platform |
Not applicable |
|
File name |
X86_usb.inf_31bf3856ad364e35_6.0.6002.22636_none_cd4e16d124c91d72.manifest |
|
File version |
Not applicable |
|
File size |
2,644 |
|
Date (UTC) |
05-May-2011 |
|
Time (UTC) |
20:07 |
|
Platform |
Not applicable |
|
File name |
X86_usbport.inf_31bf3856ad364e35_6.0.6002.18465_none_bf6d008f00e008e4.manifest |
|
File version |
Not applicable |
|
File size |
6,734 |
|
Date (UTC) |
05-May-2011 |
|
Time (UTC) |
20:07 |
|
Platform |
Not applicable |
|
File name |
X86_usbport.inf_31bf3856ad364e35_6.0.6002.22636_none_c0180f4e19e46b59.manifest |
|
File version |
Not applicable |
|
File size |
6,734 |
|
Date (UTC) |
05-May-2011 |
|
Time (UTC) |
20:07 |
|
Platform |
Not applicable |
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
|
File name |
Amd64_usb.inf_31bf3856ad364e35_6.0.6002.18465_none_28c1a395c4222c33.manifest |
|
File version |
Not applicable |
|
File size |
2,646 |
|
Date (UTC) |
05-May-2011 |
|
Time (UTC) |
20:07 |
|
Platform |
Not applicable |
|
File name |
Amd64_usb.inf_31bf3856ad364e35_6.0.6002.22636_none_296cb254dd268ea8.manifest |
|
File version |
Not applicable |
|
File size |
2,646 |
|
Date (UTC) |
05-May-2011 |
|
Time (UTC) |
20:07 |
|
Platform |
Not applicable |
|
File name |
Amd64_usbport.inf_31bf3856ad364e35_6.0.6002.18465_none_1b8b9c12b93d7a1a.manifest |
|
File version |
Not applicable |
|
File size |
6,736 |
|
Date (UTC) |
05-May-2011 |
|
Time (UTC) |
20:07 |
|
Platform |
Not applicable |
|
File name |
Amd64_usbport.inf_31bf3856ad364e35_6.0.6002.22636_none_1c36aad1d241dc8f.manifest |
|
File version |
Not applicable |
|
File size |
6,736 |
|
Date (UTC) |
05-May-2011 |
|
Time (UTC) |
20:07 |
|
Platform |
Not applicable |
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
3,102 |
|
Date (UTC) |
05-May-2011 |
|
Time (UTC) |
20:06 |
|
Platform |
Not applicable |
Additional files for all supported IA-64-based versions of Windows Server 2008
|
File name |
Ia64_usb.inf_31bf3856ad364e35_6.0.6002.18465_none_cca4ac080bc2c3f9.manifest |
|
File version |
Not applicable |
|
File size |
2,645 |
|
Date (UTC) |
05-May-2011 |
|
Time (UTC) |
20:07 |
|
Platform |
Not applicable |
|
File name |
Ia64_usb.inf_31bf3856ad364e35_6.0.6002.22636_none_cd4fbac724c7266e.manifest |
|
File version |
Not applicable |
|
File size |
2,645 |
|
Date (UTC) |
05-May-2011 |
|
Time (UTC) |
20:07 |
|
Platform |
Not applicable |
|
File name |
Ia64_usbport.inf_31bf3856ad364e35_6.0.6002.18465_none_bf6ea48500de11e0.manifest |
|
File version |
Not applicable |
|
File size |
6,735 |
|
Date (UTC) |
05-May-2011 |
|
Time (UTC) |
20:07 |
|
Platform |
Not applicable |
|
File name |
Ia64_usbport.inf_31bf3856ad364e35_6.0.6002.22636_none_c019b34419e27455.manifest |
|
File version |
Not applicable |
|
File size |
6,735 |
|
Date (UTC) |
05-May-2011 |
|
Time (UTC) |
20:07 |
|
Platform |
Not applicable |
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
2,256 |
|
Date (UTC) |
05-May-2011 |
|
Time (UTC) |
20:06 |
|
Platform |
Not applicable |
