"Description cannot be found" error in event logs in Event Viewer in Windows Server 2012 R2 or Windows Server 2012

Introduction

This article describes an issue in which the "Description cannot be found" error message is displayed in the event logs in Windows 8.1, Windows RT 8.1, Windows Server 2012 R2, Windows 8, Windows RT, or Windows Server 2012. An update is available to resolve this issue. Before you install this update, check out the Prerequisites section.




This issue occurs after you install May 2014, update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 in Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2, or after you install Windows RT, Windows 8, and Windows Server 2012 update rollup: May 2014 in Windows 8, Windows RT, or Windows Server 2012.

How to obtain this update

Important Do not install a language pack after you install this update. If you do, the language-specific changes in the update will not be applied, and you will have to reinstall the update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is available from Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows Server 2012 R2

Download Download the package now.

All supported x86-based versions of Windows 8

Download Download the package now.

All supported x64-based versions of Windows 8

Download Download the package now.

All supported x64-based versions of Windows Server 2012

Download Download the package now.

Note The update for Windows RT 8.1 or Windows RT can be obtained only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To install this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notes


  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.17 xxx

    Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

    RTM

    GDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Wevtsvc.dll

6.3.9600.17722

1,328,640

06-Mar-2015

02:27

x86

For all supported x64-based versions of Windows 8.1 or Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Wevtsvc.dll

6.3.9600.17722

1,696,256

06-Mar-2015

02:47

x64

For all supported Windows RT 8.1

File name

File version

File size

Date

Time

Platform

Wevtsvc.dll

6.3.9600.17722

1,240,064

06-Mar-2015

02:09

Not applicable

Windows 8 and Windows Server 2012 file information and notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.17xxx

    Windows 8, Windows RT, or Windows Server 2012

    RTM

    GDR

    6.2.920 0.21xxx

    Windows 8, Windows RT, or Windows Server 2012

    RTM

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Wevtsvc.dll

6.2.9200.17308

1,374,720

12-Mar-2015

03:52

x86

Wevtsvc.dll

6.2.9200.21425

1,375,744

12-Mar-2015

03:16

x86

For all supported x64-based versions of Windows 8 or Windows Server 2012

File name

File version

File size

Date

Time

Platform

Wevtsvc.dll

6.2.9200.17308

1,688,576

12-Mar-2015

05:31

x64

Wevtsvc.dll

6.2.9200.21425

1,732,608

12-Mar-2015

04:09

x64

For all supported Windows RT

File name

File version

File size

Date

Time

Platform

Wevtsvc.dll

6.2.9200.17308

1,194,496

12-Mar-2015

03:27

Not applicable


Additional file information


Additional file information for Windows 8.1 and for Windows Server 2012 R2


Additional files for all supported x86-based versions of Windows 8.1

File property

Value

File name

X86_5288695e2c2cb8f690a7df23708bf047_31bf3856ad364e35_6.3.9600.17722_none_17fa5a2ae0faa824.manifest

File version

Not applicable

File size

696

Date (UTC)

07-Mar-2015

Time (UTC)

20:01

Platform

Not applicable

File name

X86_microsoft-windows-eventlog_31bf3856ad364e35_6.3.9600.17722_none_71a2f0652e43f8ab.manifest

File version

Not applicable

File size

40,512

Date (UTC)

06-Mar-2015

Time (UTC)

06:51

Platform

Not applicable


Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File property

Value

File name

Amd64_076478091089f38c0d24ca8c87eba208_31bf3856ad364e35_6.3.9600.17722_none_2ba2e6661bfbe76d.manifest

File version

Not applicable

File size

700

Date (UTC)

07-Mar-2015

Time (UTC)

20:01

Platform

Not applicable

File name

Amd64_microsoft-windows-eventlog_31bf3856ad364e35_6.3.9600.17722_none_cdc18be8e6a169e1.manifest

File version

Not applicable

File size

40,516

Date (UTC)

06-Mar-2015

Time (UTC)

07:32

Platform

Not applicable


Additional files for all supported Windows RT 8.1

File property

Value

File name

Arm_fc81abb8fb49f534bb6768e0471a60a0_31bf3856ad364e35_6.3.9600.17722_none_cf9f1e11fe9bbf72.manifest

File version

Not applicable

File size

696

Date (UTC)

07-Mar-2015

Time (UTC)

20:01

Platform

Not applicable

File name

Arm_microsoft-windows-eventlog_31bf3856ad364e35_6.3.9600.17722_none_71a562bd2e411771.manifest

File version

Not applicable

File size

40,512

Date (UTC)

06-Mar-2015

Time (UTC)

05:09

Platform

Not applicable


Additional file information for Windows 8 and for Windows Server 2012


Additional files for all supported x86-based versions of Windows 8

File property

Value

File name

X86_376f5a4863e710899fcce60650a83cb6_31bf3856ad364e35_6.2.9200.17308_none_d5203280909b1ada.manifest

File version

Not applicable

File size

696

Date (UTC)

12-Mar-2015

Time (UTC)

12:49

Platform

Not applicable

File name

X86_924203286f5da39e27ebf11e958f6f85_31bf3856ad364e35_6.2.9200.21425_none_24e21d67fab7d7c1.manifest

File version

Not applicable

File size

696

Date (UTC)

12-Mar-2015

Time (UTC)

12:49

Platform

Not applicable

File name

X86_microsoft-windows-eventlog_31bf3856ad364e35_6.2.9200.17308_none_d9c9d1bae3fb93ba.manifest

File version

Not applicable

File size

40,471

Date (UTC)

12-Mar-2015

Time (UTC)

04:30

Platform

Not applicable

File name

X86_microsoft-windows-eventlog_31bf3856ad364e35_6.2.9200.21425_none_da3acdcffd2c1f61.manifest

File version

Not applicable

File size

40,471

Date (UTC)

12-Mar-2015

Time (UTC)

03:50

Platform

Not applicable


Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012

File property

Value

File name

Amd64_b6809a748727defb66aefffe6a2dd92f_31bf3856ad364e35_6.2.9200.21425_none_968d21ef838741df.manifest

File version

Not applicable

File size

700

Date (UTC)

12-Mar-2015

Time (UTC)

12:50

Platform

Not applicable

File name

Amd64_d374d10bddf52f489ac152653b0e4171_31bf3856ad364e35_6.2.9200.17308_none_538b0780aa56c46c.manifest

File version

Not applicable

File size

700

Date (UTC)

12-Mar-2015

Time (UTC)

12:50

Platform

Not applicable

File name

Amd64_microsoft-windows-eventlog_31bf3856ad364e35_6.2.9200.17308_none_35e86d3e9c5904f0.manifest

File version

Not applicable

File size

40,475

Date (UTC)

12-Mar-2015

Time (UTC)

06:23

Platform

Not applicable

File name

Amd64_microsoft-windows-eventlog_31bf3856ad364e35_6.2.9200.21425_none_36596953b5899097.manifest

File version

Not applicable

File size

40,475

Date (UTC)

12-Mar-2015

Time (UTC)

05:49

Platform

Not applicable


Additional files for all supported Windows RT

File property

Value

File name

Arm_7379554bee294430fb3080557bcf3f22_31bf3856ad364e35_6.2.9200.17308_none_8c603b4ee77d40d1.manifest

File version

Not applicable

File size

696

Date (UTC)

12-Mar-2015

Time (UTC)

12:49

Platform

Not applicable

File name

Arm_microsoft-windows-eventlog_31bf3856ad364e35_6.2.9200.17308_none_d9cc4412e3f8b280.manifest

File version

Not applicable

File size

40,471

Date (UTC)

12-Mar-2015

Time (UTC)

04:04

Platform

Not applicable



Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

×