"DPC_WATCHDOG_VIOLATION (0x133)" Stop error when there's faulty hardware in Windows 8.1 or Windows Server 2012 R2

This article describes an issue that occurs when there's faulty hardware in a Windows 8.1 or Windows Server 2012 R2 environment. An update is available to resolve this issue. Before you install this update, see the Prerequisites section.

Symptoms

When this issue occurs, you receive a Stop error message that resembles the following:

STOP: 0x00000133 ( parameter1, parameter2, parameter3, parameter4 )

Notes

  • This Stop error indicates a DPC_WATCHDOG_VIOLATION issue.

  • The parameters in this Stop error message vary, depending on the configuration of the computer.

  • Not all "0x00000133" Stop errors are caused by this issue.


How to obtain this update

Important Do not install a language pack after you install this update. If you do, the language-specific changes in the update will not be applied, and you will have to reinstall the update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as an Optional update in Windows Update. For more information about how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows Server 2012 R2

Download Download the package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To install this update, you must have April 2014, update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notes


  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.17 xxx

    Windows 8.1 and Windows Server 2012 R2

    RTM

    GDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

I8042prt.sys

6.3.9600.17480

83,456

04-Nov-2014

05:03

x86

Kbdclass.sys

6.3.9600.17480

45,888

04-Nov-2014

19:22

x86

Kbdhid.sys

6.3.9600.17480

23,552

04-Nov-2014

05:03

x86

I8042prt.sys

6.3.9600.17480

83,456

04-Nov-2014

05:03

x86

Mouclass.sys

6.3.9600.17480

41,792

04-Nov-2014

19:22

x86

Mouhid.sys

6.3.9600.17480

22,528

04-Nov-2014

05:03

x86

Sermouse.sys

6.3.9600.17480

19,968

04-Nov-2014

05:03

x86

For all supported x64-based versions of Windows 8.1 or Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

I8042prt.sys

6.3.9600.17480

108,544

04-Nov-2014

06:54

x64

Kbdclass.sys

6.3.9600.17480

59,712

04-Nov-2014

19:25

x64

Kbdhid.sys

6.3.9600.17480

32,256

04-Nov-2014

06:54

x64

I8042prt.sys

6.3.9600.17480

108,544

04-Nov-2014

06:54

x64

Mouclass.sys

6.3.9600.17480

51,008

04-Nov-2014

19:25

x64

Mouhid.sys

6.3.9600.17480

30,208

04-Nov-2014

06:54

x64

Sermouse.sys

6.3.9600.17480

26,112

04-Nov-2014

06:55

x64


Additional file information


Additional file information for Windows 8.1 and for Windows Server 2012 R2


Additional files for all supported x86-based versions of Windows 8.1

File property

Value

File name

X86_keyboard.inf_31bf3856ad364e35_6.3.9600.17808_none_2c48a59df44e12f4.manifest

File version

Not applicable

File size

3,383

Date (UTC)

25-Apr-2015

Time (UTC)

00:24

Platform

Not applicable

File name

X86_msmouse.inf_31bf3856ad364e35_6.3.9600.17808_none_e32e4341edb059c8.manifest

File version

Not applicable

File size

4,016

Date (UTC)

25-Apr-2015

Time (UTC)

00:24

Platform

Not applicable


Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File property

Value

File name

Amd64_keyboard.inf_31bf3856ad364e35_6.3.9600.17808_none_88674121acab842a.manifest

File version

Not applicable

File size

3,387

Date (UTC)

25-Apr-2015

Time (UTC)

00:17

Platform

Not applicable

File name

Amd64_msmouse.inf_31bf3856ad364e35_6.3.9600.17808_none_3f4cdec5a60dcafe.manifest

File version

Not applicable

File size

4,020

Date (UTC)

25-Apr-2015

Time (UTC)

00:17

Platform

Not applicable





Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

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