"Quantity Shipped in the associated blanket order must not be greater than Quantity in Sales Line" error message when you post a sales order in Microsoft Dynamics NAV 2009

This article applies to Microsoft Dynamics NAV for all countries and all language locales.

Symptoms

You can create a sales order for a blocked item to be out of a sales quote in Microsoft Dynamics 2009 unexpectedly. When you post the sales order, you receive the following error message:

Quantity Shipped in the associated blanket order must not be greater than Quantity in Sales Line Document Type=’Blanket Order’, Document No.'number1', Line No.='number2'.

This problem occurs in the following products:

  • Microsoft Dynamics NAV 2009 Service Pack 1

  • Microsoft Dynamics NAV 2009 R2


Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure. However, they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Dynamics NAV client users are logged off the system. This includes Microsoft Dynamics NAV Application Server (NAS) services. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:

  • The Modify permission for the object that you will be changing.

  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015

    object.

Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.

To resolve this problem, follow these steps:

  1. Change the code in Properties in the Sales-Quote to Order Codeunit (86) as follows:
    Existing code 1

    ...
    Opp@1004 : Record 5092;

    OpportunityEntry@1006 : Record 5093;

    TempOpportunityEntry@1005 : TEMPORARY Record 5093;

    Cust@1008 : Record 18;

    BEGIN

    TESTFIELD("Document Type","Document Type"::Quote);

    Cust.GET("Sell-to Customer No.");

    Cust.CheckBlockedCustOnDocs(Cust,"Document Type"::Order,TRUE,FALSE);
    ...

    Replacement code 2

    ...
    Opp@1004 : Record 5092;

    OpportunityEntry@1006 : Record 5093;

    TempOpportunityEntry@1005 : TEMPORARY Record 5093;

    Cust@1008 : Record 18;

    // Add the following line.
    Item@1010 : Record 27;
    // End of the added line.

    BEGIN

    TESTFIELD("Document Type","Document Type"::Quote);

    Cust.GET("Sell-to Customer No.");

    Cust.CheckBlockedCustOnDocs(Cust,"Document Type"::Order,TRUE,FALSE);
    ...

    Existing code 2

    ...
    SalesQuoteLine.SETRANGE(Type,SalesQuoteLine.Type::Item);

    SalesQuoteLine.SETFILTER("No.",'<>%1','');

    IF SalesQuoteLine.FINDSET THEN

    REPEAT

    IF (SalesQuoteLine."Outstanding Quantity" > 0) THEN BEGIN

    SalesLine := SalesQuoteLine;

    SalesLine.VALIDATE("Reserved Qty. (Base)",0);

    SalesLine."Line No." := 0;
    ...

    Replacement code 2

    ...
    SalesQuoteLine.SETRANGE(Type,SalesQuoteLine.Type::Item);

    SalesQuoteLine.SETFILTER("No.",'<>%1','');

    IF SalesQuoteLine.FINDSET THEN

    REPEAT

    IF Item.GET(SalesQuoteLine."No.") THEN //add line

    // Add the following line.
    Item.TESTFIELD(Blocked,FALSE);
    // End of the added line.

    IF (SalesQuoteLine."Outstanding Quantity" > 0) THEN BEGIN

    SalesLine := SalesQuoteLine;

    SalesLine.VALIDATE("Reserved Qty. (Base)",0);

    SalesLine."Line No." := 0;
    ...
  2. Change the code in Properties in the Blanket Sales Order to Order Codeunit (87) as follows:
    Existing code 1

    ...
    Cust@1001 : Record 18;

    TempSalesLine@1002 : TEMPORARY Record 37;

    Reservation@1005 : Form 498;

    PrepmtMgt@1004 : Codeunit 441;

    BEGIN

    TESTFIELD("Document Type","Document Type"::"Blanket Order");

    Cust.GET("Sell-to Customer No.");

    Cust.CheckBlockedCustOnDocs(Cust,"Document Type"::Order,TRUE,FALSE);
    ...

    Replacement code 1

    ...
    Cust@1001 : Record 18;

    TempSalesLine@1002 : TEMPORARY Record 37;

    Reservation@1005 : Form 498;

    PrepmtMgt@1004 : Codeunit 441;

    // Add the following line.
    Item@1006 : Record 27;
    // End of the added line.

    BEGIN

    TESTFIELD("Document Type","Document Type"::"Blanket Order");

    Cust.GET("Sell-to Customer No.");

    Cust.CheckBlockedCustOnDocs(Cust,"Document Type"::Order,TRUE,FALSE);
    ...

    Existing code 2

    ...
    SalesLine.SETRANGE("Blanket Order Line No.",BlanketOrderSalesLine."Line No.");

    QuantityOnOrders := 0;

    IF SalesLine.FINDSET THEN

    REPEAT

    IF SalesLine."Document Type" IN

    [SalesLine."Document Type"::"Return Order",

    SalesLine."Document Type"::"Credit Memo"]

    THEN
    ...

    Replacement code 2

    ...
    SalesLine.SETRANGE("Blanket Order Line No.",BlanketOrderSalesLine."Line No.");

    QuantityOnOrders := 0;

    IF SalesLine.FINDSET THEN

    REPEAT

    // Add the following lines.
    IF Item.GET(SalesLine."No.") THEN

    Item.TESTFIELD(Blocked,FALSE);
    // End of the added lines.

    IF SalesLine."Document Type" IN

    [SalesLine."Document Type"::"Return Order",

    SalesLine."Document Type"::"Credit Memo"]

    THEN
    ...

    Existing code 3

    ...
    TempSalesLine.DELETEALL;

    REPEAT

    SalesLine.SETCURRENTKEY("Document Type","Blanket Order No.","Blanket Order Line No.");

    SalesLine.SETRANGE("Blanket Order No.",BlanketOrderSalesLine."Document No.");

    SalesLine.SETRANGE("Blanket Order Line No.",BlanketOrderSalesLine."Line No.");

    // Delete the following lines.

    SalesLine.SETFILTER(

    "Document Type",'<>%1 & <>%2',SalesLine."Document Type"::Invoice,SalesLine."Document Type"::"Credit Memo");

    // End of the deleted lines.

    QuantityOnOrders := 0;

    IF SalesLine.FINDSET THEN

    REPEAT

    IF Item.GET(SalesLine."No.") THEN

    Item.TESTFIELD(Blocked,FALSE);
    ...

    Replacement code 3

    ...
    TempSalesLine.DELETEALL;

    REPEAT

    SalesLine.SETCURRENTKEY("Document Type","Blanket Order No.","Blanket Order Line No.");

    SalesLine.SETRANGE("Blanket Order No.",BlanketOrderSalesLine."Document No.");

    SalesLine.SETRANGE("Blanket Order Line No.",BlanketOrderSalesLine."Line No.");

    QuantityOnOrders := 0;

    IF SalesLine.FINDSET THEN

    REPEAT

    IF Item.GET(SalesLine."No.") THEN

    Item.TESTFIELD(Blocked,FALSE);
    ...

    Existing code 4

    ...
    QuantityOnOrders := 0;

    IF SalesLine.FINDSET THEN

    REPEAT

    IF Item.GET(SalesLine."No.") THEN

    Item.TESTFIELD(Blocked,FALSE);

    // Delete the following lines.
    IF SalesLine."Document Type" = SalesLine."Document Type"::"Return Order" THEN
    QuantityOnOrders := QuantityOnOrders - SalesLine."Outstanding Qty. (Base)"

    ELSE //Remove line

    QuantityOnOrders := QuantityOnOrders + SalesLine."Outstanding Qty. (Base)";
    // End of the deleted lines.

    UNTIL SalesLine.NEXT = 0;

    IF (ABS(BlanketOrderSalesLine."Qty. to Ship (Base)" + QuantityOnOrders +

    BlanketOrderSalesLine."Qty. Shipped (Base)") >

    ABS(BlanketOrderSalesLine."Quantity (Base)")) OR

    (BlanketOrderSalesLine."Quantity (Base)" * BlanketOrderSalesLine."Outstanding Qty. (Base)" < 0)
    ...

    Replacement code 4

    ...
    QuantityOnOrders := 0;

    IF SalesLine.FINDSET THEN

    REPEAT

    IF Item.GET(SalesLine."No.") THEN

    Item.TESTFIELD(Blocked,FALSE);

    // Add the following lines.

    IF (SalesLine."Document Type" = SalesLine."Document Type"::"Return Order") OR

    ((SalesLine."Document Type" = SalesLine."Document Type"::"Credit Memo") AND

    (SalesLine."Return Receipt No." = ''))

    THEN

    QuantityOnOrders := QuantityOnOrders - SalesLine."Outstanding Qty. (Base)"

    ELSE

    IF (SalesLine."Document Type" = SalesLine."Document Type"::Order) OR

    ((SalesLine."Document Type" = SalesLine."Document Type"::Invoice) AND

    (SalesLine."Shipment No." = ''))

    THEN

    QuantityOnOrders := QuantityOnOrders + SalesLine."Outstanding Qty. (Base)";

    // End of the added lines.

    UNTIL SalesLine.NEXT = 0;

    IF (ABS(BlanketOrderSalesLine."Qty. to Ship (Base)" + QuantityOnOrders +

    BlanketOrderSalesLine."Qty. Shipped (Base)") >

    ABS(BlanketOrderSalesLine."Quantity (Base)")) OR

    (BlanketOrderSalesLine."Quantity (Base)" * BlanketOrderSalesLine."Outstanding Qty. (Base)" < 0)
    ...
  3. Change the code in Properties in the Purch.-Quote to Order Codeunit (96) as follows:
    Existing code 1

    ...
    OldPurchCommentLine@1001 : Record 43;

    FromDocDim@1000 : Record 357;

    ToDocDim@1003 : Record 357;

    Vend@1002 : Record 23;

    BEGIN

    TESTFIELD("Document Type","Document Type"::Quote);

    Vend.GET("Buy-from Vendor No.");

    Vend.CheckBlockedVendOnDocs(Vend,FALSE);
    ...

    Replacement code 1

    ...
    OldPurchCommentLine@1001 : Record 43;

    FromDocDim@1000 : Record 357;

    ToDocDim@1003 : Record 357;

    Vend@1002 : Record 23;

    // Add the following line.
    Item@1004 : Record 27;
    // End of the added line.

    BEGIN

    TESTFIELD("Document Type","Document Type"::Quote);

    Vend.GET("Buy-from Vendor No.");

    Vend.CheckBlockedVendOnDocs(Vend,FALSE);

    Existing code 2

    ...
    ToDocDim.SETRANGE("Table ID",DATABASE::"Purchase Line");



    IF PurchQuoteLine.FINDSET THEN

    REPEAT

    PurchOrderLine := PurchQuoteLine;

    PurchOrderLine."Document Type" := PurchOrderHeader."Document Type";

    PurchOrderLine."Document No." := PurchOrderHeader."No.";

    ReservePurchLine.TransferPurchLineToPurchLine(
    ...

    Replacement code 2

    ...
    ToDocDim.SETRANGE("Table ID",DATABASE::"Purchase Line");



    IF PurchQuoteLine.FINDSET THEN

    REPEAT

    // Add the following lines.
    IF Item.GET(PurchQuoteLine."No.") THEN

    Item.TESTFIELD(Blocked,FALSE);
    // End of the added lines.

    PurchOrderLine := PurchQuoteLine;

    PurchOrderLine."Document Type" := PurchOrderHeader."Document Type";

    PurchOrderLine."Document No." := PurchOrderHeader."No.";

    ReservePurchLine.TransferPurchLineToPurchLine(
    ...
  4. Change the code in Properties in the Blanket Purch. Order to Order Codeunit (97) as follows:
    Existing code 1

    ...
    FromDocDim@1000 : Record 357;

    ToDocDim@1002 : Record 357;

    Vend@1001 : Record 23;

    PrepmtMgt@1003 : Codeunit 441;

    BEGIN

    TESTFIELD("Document Type","Document Type"::"Blanket Order");

    Vend.GET("Buy-from Vendor No.");

    Vend.CheckBlockedVendOnDocs(Vend,FALSE);
    ...

    Replacement code 1

    ...
    FromDocDim@1000 : Record 357;

    ToDocDim@1002 : Record 357;

    Vend@1001 : Record 23;

    PrepmtMgt@1003 : Codeunit 441;

    // Add the following line.
    Item@1004 : Record 27;
    // End of the added line.

    BEGIN

    TESTFIELD("Document Type","Document Type"::"Blanket Order");

    Vend.GET("Buy-from Vendor No.");

    Vend.CheckBlockedVendOnDocs(Vend,FALSE);
    ...

    Existing code 2

    ...
    PurchLine.SETRANGE("Blanket Order Line No.",PurchBlanketOrderLine."Line No.");

    QuantityOnOrders := 0;

    IF PurchLine.FINDSET THEN

    REPEAT

    IF PurchLine."Document Type" IN

    [PurchLine."Document Type"::"Return Order",

    PurchLine."Document Type"::"Credit Memo"] THEN

    QuantityOnOrders := QuantityOnOrders - PurchLine."Outstanding Qty. (Base)"
    ...

    Replacement code 2

    ...
    PurchLine.SETRANGE("Blanket Order Line No.",PurchBlanketOrderLine."Line No.");

    QuantityOnOrders := 0;

    IF PurchLine.FINDSET THEN

    REPEAT

    // Add the following lines.
    IF Item.GET(PurchLine."No.") THEN

    Item.TESTFIELD(Blocked,FALSE);
    // End of the added lines.

    IF PurchLine."Document Type" IN

    [PurchLine."Document Type"::"Return Order",

    PurchLine."Document Type"::"Credit Memo"] THEN

    QuantityOnOrders := QuantityOnOrders - PurchLine."Outstanding Qty. (Base)"
    ...

    Existing code 3

    ...
    IF PurchBlanketOrderLine.FINDSET THEN

    REPEAT

    PurchLine.SETCURRENTKEY("Document Type","Blanket Order No.","Blanket Order Line No.");

    PurchLine.SETRANGE("Blanket Order No.",PurchBlanketOrderLine."Document No.");

    PurchLine.SETRANGE("Blanket Order Line No.",PurchBlanketOrderLine."Line No.");

    // Delete the following lines.

    PurchLine.SETFILTER(

    "Document Type",'<>%1 & <>%2',PurchLine."Document Type"::Invoice,PurchLine."Document Type"::"Credit Memo");

    // End of the deleted lines.

    QuantityOnOrders := 0;

    IF PurchLine.FINDSET THEN

    REPEAT

    IF Item.GET(PurchLine."No.") THEN

    Item.TESTFIELD(Blocked,FALSE);
    ...

    Replacement code 3

    ...
    IF PurchBlanketOrderLine.FINDSET THEN

    REPEAT

    PurchLine.SETCURRENTKEY("Document Type","Blanket Order No.","Blanket Order Line No.");

    PurchLine.SETRANGE("Blanket Order No.",PurchBlanketOrderLine."Document No.");

    PurchLine.SETRANGE("Blanket Order Line No.",PurchBlanketOrderLine."Line No.");

    QuantityOnOrders := 0;

    IF PurchLine.FINDSET THEN

    REPEAT

    IF Item.GET(PurchLine."No.") THEN

    Item.TESTFIELD(Blocked,FALSE);
    ...

    Existing code 4

    ...
    QuantityOnOrders := 0;

    IF PurchLine.FINDSET THEN

    REPEAT

    IF Item.GET(PurchLine."No.") THEN

    Item.TESTFIELD(Blocked,FALSE);

    // Delete the following lines.

    IF PurchLine."Document Type" = PurchLine."Document Type"::"Return Order" THEN

    QuantityOnOrders := QuantityOnOrders - PurchLine."Outstanding Qty. (Base)"

    ELSE

    QuantityOnOrders := QuantityOnOrders + PurchLine."Outstanding Qty. (Base)";

    // End of the deleted lines.

    UNTIL PurchLine.NEXT = 0;

    IF (ABS(PurchBlanketOrderLine."Qty. to Receive (Base)" + QuantityOnOrders +

    PurchBlanketOrderLine."Qty. Received (Base)") >

    ABS(PurchBlanketOrderLine."Quantity (Base)")) OR

    (PurchBlanketOrderLine."Quantity (Base)" * PurchBlanketOrderLine."Outstanding Qty. (Base)" < 0)
    ...

    Replacement code 4

    ...
    QuantityOnOrders := 0;

    IF PurchLine.FINDSET THEN

    REPEAT

    IF Item.GET(PurchLine."No.") THEN

    Item.TESTFIELD(Blocked,FALSE);

    // Add the following lines.

    IF (PurchLine."Document Type" = PurchLine."Document Type"::"Return Order") OR

    ((PurchLine."Document Type" = PurchLine."Document Type"::"Credit Memo") AND

    (PurchLine."Return Shipment No." = ''))

    THEN

    QuantityOnOrders := QuantityOnOrders - PurchLine."Outstanding Qty. (Base)"

    ELSE

    IF (PurchLine."Document Type" = PurchLine."Document Type"::Order) OR

    ((PurchLine."Document Type" = PurchLine."Document Type"::Invoice) AND

    (PurchLine."Receipt No." = ''))

    THEN

    QuantityOnOrders := QuantityOnOrders + PurchLine."Outstanding Qty. (Base)";
    // End of the added lines.

    UNTIL PurchLine.NEXT = 0;

    IF (ABS(PurchBlanketOrderLine."Qty. to Receive (Base)" + QuantityOnOrders +

    PurchBlanketOrderLine."Qty. Received (Base)") >

    ABS(PurchBlanketOrderLine."Quantity (Base)")) OR

    (PurchBlanketOrderLine."Quantity (Base)" * PurchBlanketOrderLine."Outstanding Qty. (Base)" < 0)
    ...


Prerequisites

You must have the following update and one of the following products installed to apply this hotfix:

  • Microsoft Dynamics NAV 2009 Service Pack 1

  • Microsoft Dynamics NAV 2009 R2

  • 2642368 "Qty. to Ship (Base) of Item [Item_Number] in Line No. [Line_Number] cannot be more than [Number]" error message when you try to create an order from a blanket order in Microsoft Dynamics NAV

Removal information

You cannot remove this hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Usefor other considerations.

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