Symptoms

Consider the following scenario:

  • You have a forest root domain (domain-1.com) and a tree root (domain-2.com) in the same forest.

  • You add a Domain Name System (DNS) server (DNS1) to domain-2.com.

  • You create the following forward lookup zones:

    • domain-1.com primary (not Active Directory [AD] Integrated)

    • domain-2. com primary (not AD Integrated)

    • _msdsc.domain-1.com primary (not AD integrated)

  • After all computers register their records, you disable dynamic updates on the domain-1.com zone. Then,¬†you delete the A record under domain-1.com.

  • You add a Windows Server 2012 R2 member server to domain-2.com, and then you point it to DNS1.domain-1.com.

  • You create a Group Policy Object (GPO) in domain-2.com, configure security on the GPO, and then add some accounts from domain-1.com and from domain-2.com.

  • You try to back up the GPO by using the Group Policy Management Console (GPMC).


In this scenario, the GPO backup is unsuccessful, and you receive the following error message:

The specified server cannot perform the requested operation.

Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this update in Windows 8.1 or Windows Server 2012 R2, you must first have update 2919355 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notesImportant Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.17xxx

    Windows 8.1 and Windows Server 2012 R2

    RTM

    GDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Gpmgmt.dll

6.3.9600.17811

1,728,512

25-Apr-2015

13:19

x86

For all supported x64-based versions of Windows 8.1 and Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Gpmgmt.dll

6.3.9600.17811

2,065,408

25-Apr-2015

13:18

x64

Additional file information for Windows 8.1 and Windows Server 2012 R2

Additional files for all supported x86-based versions of Windows 8.1

File name

X86_0891fb459f80f1f51c9146b89af25262_31bf3856ad364e35_6.3.9600.17812_none_7f2473b5c422352d.manifest

File version

Not applicable

File size

725

Date (UTC)

27-Apr-2015

Time (UTC)

19:47

SHA-1 hash

Not applicable

MD5 hash

Not applicable

File name

X86_microsoft-windows-g..admintools-gpmc-api_31bf3856ad364e35_6.3.9600.17812_none_5b9a7b865ab8a9b3.manifest

File version

Not applicable

File size

59,136

Date (UTC)

27-Apr-2015

Time (UTC)

14:01

SHA-1 hash

Not applicable

MD5 hash

Not applicable

Additional files for all supported x64-based versions of Windows 8.1 and Windows Server 2012 R2

File name

Amd64_1c0c66b15791117e11911d72ff9f29f4_31bf3856ad364e35_6.3.9600.17812_none_0e49a7baa312b9ea.manifest

File version

Not applicable

File size

1,098

Date (UTC)

27-Apr-2015

Time (UTC)

19:47

SHA-1 hash

Not applicable

MD5 hash

Not applicable

File name

Amd64_microsoft-windows-g..admintools-gpmc-api_31bf3856ad364e35_6.3.9600.17812_none_b7b9170a13161ae9.manifest

File version

Not applicable

File size

59,142

Date (UTC)

27-Apr-2015

Time (UTC)

14:11

SHA-1 hash

Not applicable

MD5 hash

Not applicable

File name

X86_microsoft-windows-g..admintools-gpmc-api_31bf3856ad364e35_6.3.9600.17812_none_5b9a7b865ab8a9b3.manifest

File version

Not applicable

File size

59,136

Date (UTC)

27-Apr-2015

Time (UTC)

14:01

SHA-1 hash

Not applicable

MD5 hash

Not applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

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