Symptoms

This issue occurs when you use the ResyncLuns (RecoverSet()) Volume Shadow Copy Service (VSS) API to perform hardware VSS snapshot restore.

Cause

This issue occurs because the VSS ResyncLuns operation is rejected by the VSS software provider.

How to get this update

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The update is available for download from the Microsoft Download Center:

DownloadDownload the Windows Server 2012 package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

There's no prerequisite to apply this update.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.

Notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.17xxx

    Windows Server 2012

    RTM

    GDR

    6.2.920 0.21xxx

    Windows Server 2012

    RTM

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

x64 Windows Server 2012

File name

File version

File size

Date

Time

Platform

Vssvc.exe

6.2.9200.17643

1,484,288

30-Jan-2016

18:07

x64

Vssvc.exe

6.2.9200.21762

1,486,336

30-Jan-2016

15:37

x64


x64 Windows Server 2012

File property

Value

File name

Amd64_23f898d000bd3f3eda0448282cab5fff_31bf3856ad364e35_6.2.9200.17644_none_9c5b6e42b10a6baf.manifest

File version

Not applicable

File size

702

Date (UTC)

31-Jan-2016

Time (UTC)

02:46

Platform

Not applicable

File name

Amd64_b9ddcec8fecd47fd61a40cf12b1c7f12_31bf3856ad364e35_6.2.9200.21763_none_f2e9d4209f5bae30.manifest

File version

Not applicable

File size

702

Date (UTC)

31-Jan-2016

Time (UTC)

02:46

Platform

Not applicable

File name

Amd64_microsoft-windows-vssservice_31bf3856ad364e35_6.2.9200.17644_none_b3c1a475a17b4b10.manifest

File version

Not applicable

File size

17,366

Date (UTC)

30-Jan-2016

Time (UTC)

20:58

Platform

Not applicable

File name

Amd64_microsoft-windows-vssservice_31bf3856ad364e35_6.2.9200.21763_none_b434a11ebaaa0965.manifest

File version

Not applicable

File size

17,366

Date (UTC)

30-Jan-2016

Time (UTC)

18:12

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,405

Date (UTC)

31-Jan-2016

Time (UTC)

02:46

Platform

Not applicable


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