Symptoms

On a computer that is running Windows 7 or Windows Server 2008 R2, the Jump List of an application may disappear permanently when you use the application to open or save a new item. This issue occurs when there are 999 items in the Jump List already.

Installing this update resolves the issue and enables the items to be displayed in the Jump Lists.

What are jump lists?

Jump Lists – new in Windows 7 - are lists of recently opened items, such as files, folders, or websites, organized by the program that you use to open them. You can use a Jump List to open items, and you can also pin favorites to a Jump List, so you can quickly get to the items that you use every day. See the Jump list  selected in the image below:
alternate text
For more information on how to use Jump Lists, see the following article:

Using Jump Lists to open programs and items
Note: In Windows 7 or in Windows Server 2008 R2, a Jump List can only display up to 999 items, regardless of how many items it actually contains.

Note: By default, the Jump List displays 10 items for each application. To configure the number of items that are displayed in a Jump List, follow these steps:
Click here to view or hide step-by-step instructions with pictures

  1. In Control Panel, select the Taskbar and Start Menu item.
    alternate text

  2. On the Start Menu tab, click Customize.
    alternate text

  3. Configure the value of the Number of recent items to display in Jump Lists option, and then click OK.
    alternate text

More Information

Update information

How to obtain this update

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 7

Download Download the update package now.

All supported x64-based versions of Windows 7

Download Download the update package now.

All supported x64-based versions of Windows Server 2008 R2

Download Download the update package now.

All supported IA-64-based versions of Windows Server 2008 R2

Download Download the update package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

Click here to view or hide detailed information

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes



  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.1.760
    0.
    16xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    GDR

    6.1.760
    0.
    21xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.
    17xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.760
    1.
    21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Shell32.dll

6.1.7600.16874

12,868,096

30-Aug-2011

04:28

x86

Shell32.dll

6.1.7600.21039

12,871,168

30-Aug-2011

04:40

x86

Shell32.dll

6.1.7601.17678

12,872,704

30-Aug-2011

04:21

x86

Shell32.dll

6.1.7601.21804

12,872,704

30-Aug-2011

06:11

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Shell32.dll

6.1.7600.16874

14,164,480

30-Aug-2011

05:21

x64

Shell32.dll

6.1.7600.21039

14,168,576

30-Aug-2011

05:42

x64

Shell32.dll

6.1.7601.17678

14,173,184

30-Aug-2011

05:25

x64

Shell32.dll

6.1.7601.21804

14,173,184

30-Aug-2011

06:41

x64

Shell32.dll

6.1.7600.16874

12,868,096

30-Aug-2011

04:28

x86

Shell32.dll

6.1.7600.21039

12,871,168

30-Aug-2011

04:40

x86

Shell32.dll

6.1.7601.17678

12,872,704

30-Aug-2011

04:21

x86

Shell32.dll

6.1.7601.21804

12,872,704

30-Aug-2011

06:11

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Shell32.dll

6.1.7600.16874

21,171,200

30-Aug-2011

04:04

IA-64

Shell32.dll

6.1.7600.21039

21,180,416

30-Aug-2011

04:40

IA-64

Shell32.dll

6.1.7601.17678

21,184,512

30-Aug-2011

04:04

IA-64

Shell32.dll

6.1.7601.21804

21,186,048

30-Aug-2011

04:14

IA-64

Shell32.dll

6.1.7600.16874

12,868,096

30-Aug-2011

04:28

x86

Shell32.dll

6.1.7600.21039

12,871,168

30-Aug-2011

04:40

x86

Shell32.dll

6.1.7601.17678

12,872,704

30-Aug-2011

04:21

x86

Shell32.dll

6.1.7601.21804

12,872,704

30-Aug-2011

06:11

x86

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_39c52f17ae5b25183817dc7a77494e84_31bf3856ad364e35_6.1.7601.17678_none_a0d368b6e6b128c0.manifest

File version

Not Applicable

File size

695

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

X86_6b72efae6edbc92a3303cdadf46c9314_31bf3856ad364e35_6.1.7600.16874_none_86ec60b2eb8abdb8.manifest

File version

Not Applicable

File size

695

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

X86_968b98b1ea3d06035e7739bd4d46f4ea_31bf3856ad364e35_6.1.7600.21039_none_57f7acf62f75bb85.manifest

File version

Not Applicable

File size

695

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

X86_e42bb51b74eba4d3f4f54528c3262953_31bf3856ad364e35_6.1.7601.21804_none_4e0241ada66d2e6d.manifest

File version

Not Applicable

File size

695

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

X86_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.16874_none_6c095a2173483fab.manifest

File version

Not Applicable

File size

1,059,457

Date (UTC)

30-Aug-2011

Time (UTC)

05:08

File name

X86_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.21039_none_6cc310308c4121a6.manifest

File version

Not Applicable

File size

1,059,457

Date (UTC)

30-Aug-2011

Time (UTC)

05:26

File name

X86_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.17678_none_6df3b84f706b10f3.manifest

File version

Not Applicable

File size

1,059,457

Date (UTC)

30-Aug-2011

Time (UTC)

05:01

File name

X86_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.21804_none_6ec5054c895384f1.manifest

File version

Not Applicable

File size

1,059,457

Date (UTC)

30-Aug-2011

Time (UTC)

06:52

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_0d4e1c540a93c06e691a9d8470e746bd_31bf3856ad364e35_6.1.7600.21039_none_a793bc31017615a2.manifest

File version

Not Applicable

File size

699

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

Amd64_28601198487a68586367fa7269d3788e_31bf3856ad364e35_6.1.7600.16874_none_9264e9b6deb560c7.manifest

File version

Not Applicable

File size

699

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

Amd64_42d8b7da03fb84c4f73384eae5e1ad81_31bf3856ad364e35_6.1.7600.16874_none_e487f4b4e3e18602.manifest

File version

Not Applicable

File size

1,040

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

Amd64_4b72167abf76cadb870a50fc503acf8e_31bf3856ad364e35_6.1.7601.17678_none_e0653e4f07056cfb.manifest

File version

Not Applicable

File size

1,040

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

Amd64_c7b596104015d977815b0baa739496e3_31bf3856ad364e35_6.1.7601.17678_none_c3a1156700b847c7.manifest

File version

Not Applicable

File size

699

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

Amd64_cc786e7b1fc7b9e8d2f1305b79b63b80_31bf3856ad364e35_6.1.7601.21804_none_8fd4611c5ef8af1f.manifest

File version

Not Applicable

File size

1,040

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

Amd64_e04fe6a8517736b12a7049e554b37bdc_31bf3856ad364e35_6.1.7601.21804_none_28169bd984a8bbcb.manifest

File version

Not Applicable

File size

699

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

Amd64_e110eab640601655981bd5e05af01a16_31bf3856ad364e35_6.1.7600.21039_none_3d351d21c8722bcf.manifest

File version

Not Applicable

File size

1,040

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

Amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.16874_none_c827f5a52ba5b0e1.manifest

File version

Not Applicable

File size

1,058,443

Date (UTC)

30-Aug-2011

Time (UTC)

05:53

File name

Amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.21039_none_c8e1abb4449e92dc.manifest

File version

Not Applicable

File size

1,058,443

Date (UTC)

30-Aug-2011

Time (UTC)

06:04

File name

Amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.17678_none_ca1253d328c88229.manifest

File version

Not Applicable

File size

1,058,443

Date (UTC)

30-Aug-2011

Time (UTC)

05:49

File name

Amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.21804_none_cae3a0d041b0f627.manifest

File version

Not Applicable

File size

1,058,443

Date (UTC)

30-Aug-2011

Time (UTC)

07:39

File name

Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.16874_none_d27c9ff7600672dc.manifest

File version

Not Applicable

File size

1,054,916

Date (UTC)

30-Aug-2011

Time (UTC)

04:45

File name

Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.21039_none_d336560678ff54d7.manifest

File version

Not Applicable

File size

1,054,916

Date (UTC)

30-Aug-2011

Time (UTC)

04:58

File name

Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.17678_none_d466fe255d294424.manifest

File version

Not Applicable

File size

1,054,916

Date (UTC)

30-Aug-2011

Time (UTC)

04:38

File name

Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.21804_none_d5384b227611b822.manifest

File version

Not Applicable

File size

1,054,916

Date (UTC)

30-Aug-2011

Time (UTC)

06:34

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_b0a96d2f496454a64ff227fb5980585c_31bf3856ad364e35_6.1.7600.21039_none_298211eb8bf8d823.manifest

File version

Not Applicable

File size

1,038

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

Ia64_cf39999886c0a09ddd076545d08c7ae6_31bf3856ad364e35_6.1.7601.21804_none_b1f6eff3e3363ab3.manifest

File version

Not Applicable

File size

1,038

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

Ia64_e18545f777f75f37e41aff9003797be0_31bf3856ad364e35_6.1.7600.16874_none_587ae84664117439.manifest

File version

Not Applicable

File size

1,038

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

Ia64_f39ddd3e87f2c1d955cc1e8a08fb55e2_31bf3856ad364e35_6.1.7601.17678_none_728150cba60fdf93.manifest

File version

Not Applicable

File size

1,038

Date (UTC)

30-Aug-2011

Time (UTC)

17:48

File name

Ia64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.16874_none_6c0afe17734648a7.manifest

File version

Not Applicable

File size

1,058,441

Date (UTC)

30-Aug-2011

Time (UTC)

05:51

File name

Ia64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.21039_none_6cc4b4268c3f2aa2.manifest

File version

Not Applicable

File size

1,058,441

Date (UTC)

30-Aug-2011

Time (UTC)

05:58

File name

Ia64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.17678_none_6df55c45706919ef.manifest

File version

Not Applicable

File size

1,058,441

Date (UTC)

30-Aug-2011

Time (UTC)

05:36

File name

Ia64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.21804_none_6ec6a94289518ded.manifest

File version

Not Applicable

File size

1,058,441

Date (UTC)

30-Aug-2011

Time (UTC)

07:16

File name

Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.16874_none_d27c9ff7600672dc.manifest

File version

Not Applicable

File size

1,054,916

Date (UTC)

30-Aug-2011

Time (UTC)

04:45

File name

Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.21039_none_d336560678ff54d7.manifest

File version

Not Applicable

File size

1,054,916

Date (UTC)

30-Aug-2011

Time (UTC)

04:58

File name

Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.17678_none_d466fe255d294424.manifest

File version

Not Applicable

File size

1,054,916

Date (UTC)

30-Aug-2011

Time (UTC)

04:38

File name

Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.21804_none_d5384b227611b822.manifest

File version

Not Applicable

File size

1,054,916

Date (UTC)

30-Aug-2011

Time (UTC)

06:34

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