Last updated: October 2026
Important
During the transition to the unified Copilot experience, Copilot Health will be temporarily unavailable. When Copilot Health is restored, some features - such as the ability to connect wearables and access your electronic health record - may not be available immediately but will be rolled out over time.
Copilot Health is not intended to diagnose or treat medical conditions and it’s not a substitute for professional medical advice. It’s a way for you to be more informed about your health and wellbeing, spot patterns and trends, and get prepared for more productive conversations with your doctor.
What is Copilot Health?
Copilot Health is a dedicated space in Microsoft Copilot where you can talk through private health questions - for example, what your symptoms might mean, what your lab results say, or what kind of care to look for. If you choose, you can also connect Copilot Health to your own data from wearables or health records to get more personalized answers.
Who is Copilot Health available to?
Copilot Health is available in preview to Microsoft 365 Personal, Family, and Premium subscribers who are at least 18 years old and reside in the US.
How do I access Copilot Health?
If you’ve used Copilot Health before, you can continue to use it currently on the web, on the Copilot app for Windows, Edge, and soon in the Copilot iOS app. You must be a Microsoft 365 subscriber and signed in with the same account you used to purchase a Microsoft 365 subscription, you are eligible to use Copilot Health. Select Health from under the …More section in the lefthand rail to get started and begin your first conversation. Copilot isn’t available on Android yet, but we plan to expand to additional platforms, regions, and languages.
Where does Copilot Health source external information?
For health questions, Copilot Health prioritizes referencing credible health organizations—selected using principles that have been independently published by the National Academy of Medicine. We do not share your Health Profile and conversations with these partners.
How can I give feedback about Copilot Health?
Tap the thumbs up or thumbs down icon after any response. If a response seems inaccurate, inappropriate, or raises a safety concern, please use the thumbs down on the specific response and share more information about your concerns if you want to. If you receive a response that is different from what a healthcare provider told you before, please consult a qualified healthcare professional for advice.
Privacy and personalization
How does Copilot Health use my data?
By default, Copilot Health stores information that you have provided via conversations and in your profile, in order to help personalize and improve responses to your questions. The data you provide Copilot Health is always securely processed and used for your own personal sessions in Copilot Health only (separately from other Copilot conversation data).
If you do not want Copilot Health to store your data, you can request for it to be deleted at any time (more info below)What is my Health Profile?
Your health profile is a high-level summary of your health such as your age, sex, health history or health goals that you've requested that Copilot Health save about you. It's not a formal or complete health record but it helps Copilot Health provide more tailored responses.
What is my Health Profile?
Your health profile is a high-level summary of your health such as your age, sex, health history or health goals that you’ve requested that Copilot Health save about you. It’s not a formal or complete health record but it helps Copilot Health provide more tailored responses.
How does Copilot Health use information in my Health Profile?
Copilot Health draws on relevant profile information to personalize its answers. For example, it may consider your age when suggesting appropriate stretches before a run, or your history of migraines for a question about a headache. You can edit or delete anything in your health profile anytime.
How do I edit information in my Health Profile?
To view your Health Profile:
Tap Health Profile at the top right of your screen (or the profile icon on your iOS device).
From there, you can type to chat with Copilot Health to view or make any changes you want to your profile. For example, you could tell Copilot Health to "Update my fitness goal to moderate activity three times each week."
Copilot Health will update your profile and confirm.
You can also edit your profile directly in conversation with Copilot Health. For example, "Save the details about my knee replacement to my Health Profile."
How do I delete my Health Profile?
To delete your Health Profile, chat with Copilot Health and direct it to delete your profile. For example, "Delete my health profile."
Are my Copilot Health conversations used to train AI?
No. The information and data you share with Copilot Health is not used to train AI models.
Is my Copilot Health data used for advertising or commercial use?
No. Microsoft will not use the information you provide to Copilot Health to create an advertising profile of you, to target ads to you, or to otherwise send you marketing or advertising. Your health data is also not sold to third parties such as insurers, employers, or advertisers.
Can I delete all my health information and conversations?
Yes. You can delete all your health conversations and previously saved health information anytime you want from your settings. To delete all your health data, go to Copilot Health, open the Health Profile, and then select “Delete my health data.”
Data security and management
What personal health information does Copilot Health store?
Copilot Health stores your conversation history as well as the details you add to your Health Profile. If you connect your health records or wearable device, that data is not stored in Copilot Health but is accessed in the context of your conversations and for the generation of insights. Please note that your Copilot Health data is stored separately from your other Copilot conversations.
How is the information I share with Copilot Health protected?
Microsoft employs a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure, including encrypting data while in transit and at rest. To learn more about how we protect your personal data and comply with privacy laws around the world, please see the Microsoft Privacy Statement.
I no longer want to use Copilot Health. How do I delete my account?
You can stop using Copilot Health and delete all your health data anytime you want to by going to Copilot Settings, selecting Health, and tapping "Delete my health data." Doing so will delete all your health data including your conversations, Health Profile, and connected data sources, as well as result in the withdrawal of your consent for Copilot Health to collect and process your data. If you decide to use Copilot Health again in the future, you can rebuild another Health Profile.
Does Copilot Health comply with HIPAA?
Copilot Health is a direct-to-consumer wellness product, and HIPAA does not apply to most direct-to-consumer wellness products. However, the information and data you provide to Copilot Health is protected by Microsoft's security policies and practices and is not used to train AI models. Microsoft also does not use the data or information you provide for advertising or marketing purposes or sell the data or information you provide to third parties. To learn more about how Microsoft protects your privacy, see the Microsoft Privacy Statement.