Symptoms

Users can't access Internet when multiple users log on to a Remote Desktop Services (RDS) server and run Internet Explorer at the same time when proxy settings are managed by Group Policy.

Cause

This issue occurs because proxy settings are not initialized correctly for the new logged user, and the AutoConf value isn't present as expected when there're multiple concurrent Internet Explorer users, and the RDS server is under high CPU workload.

How to get this update

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

To completely fix this issue for Internet Explorer 11 in Windows 7, you must also install security update 3139929.

Method 1: Windows Update

This update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 7

Download Download the package now.

All supported x64-based versions of Windows 7

Download Download the package now.

All supported x64-based versions of Windows Server 2008 R2

Download Download the package now.

All supported IA-64-based versions of Windows Server 2008 R2

Download Download the package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To apply this update, you must install Service Pack 1 for Windows 7 or Windows Server 2008 R2.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.

Notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760 1.19 xxx

    Windows 7 or Windows Server 2008 R2

    SP1

    GDR

    6.1.760 1.23 xxx

    Windows 7 or Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

ia64 Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Service branch

Rpcss.dll

6.1.7601.19143

1,084,928

02-Feb-2016

18:09

IA-64

IA64_MICROSOFT-WINDOWS-COM-BASE-QFE

Rpcss.dll

6.1.7601.23342

1,085,952

30-Jan-2016

18:06

IA-64

IA64_MICROSOFT-WINDOWS-COM-BASE-QFE

x86 Windows 7

File name

File version

File size

Date

Time

Platform

Service branch

Rpcss.dll

6.1.7601.19143

376,320

02-Feb-2016

18:48

x86

X86_MICROSOFT-WINDOWS-COM-BASE-QFE

Rpcss.dll

6.1.7601.23342

376,832

30-Jan-2016

18:47

x86

X86_MICROSOFT-WINDOWS-COM-BASE-QFE

x64 Windows 7 and Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Service branch

Rpcss.dll

6.1.7601.19143

511,488

02-Feb-2016

18:57

x64

AMD64_MICROSOFT-WINDOWS-COM-BASE-QFE

Rpcss.dll

6.1.7601.23342

512,000

30-Jan-2016

19:08

x64

AMD64_MICROSOFT-WINDOWS-COM-BASE-QFE


ia64 Windows Server 2008 R2

File property

Value

File name

Ia64_5df53094f2d52ff449a3e6714a573334_31bf3856ad364e35_6.1.7601.23342_none_8726a24310e8b4fb.manifest

File version

Not applicable

File size

708

Date (UTC)

02-Feb-2016

Time (UTC)

23:45

Platform

Not applicable

File name

Ia64_b0e355b6d23d8e50fc48513480b53a43_31bf3856ad364e35_6.1.7601.19143_none_2c99dd23ab24039b.manifest

File version

Not applicable

File size

708

Date (UTC)

02-Feb-2016

Time (UTC)

23:45

Platform

Not applicable

File name

Ia64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7601.19143_none_6bb244a79c399965.manifest

File version

Not applicable

File size

2,004

Date (UTC)

02-Feb-2016

Time (UTC)

19:11

Platform

Not applicable

File name

Ia64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7601.23342_none_6c3ae30eb5581cff.manifest

File version

Not applicable

File size

2,004

Date (UTC)

30-Jan-2016

Time (UTC)

19:09

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,447

Date (UTC)

02-Feb-2016

Time (UTC)

23:45

Platform

Not applicable

x86 Windows 7

File property

Value

File name

Update.mum

File version

Not applicable

File size

2,138

Date (UTC)

02-Feb-2016

Time (UTC)

23:45

Platform

Not applicable

File name

X86_c8ac0517fb6826258b9e0048b8b43917_31bf3856ad364e35_6.1.7601.23342_none_55b842482b36c411.manifest

File version

Not applicable

File size

706

Date (UTC)

02-Feb-2016

Time (UTC)

23:45

Platform

Not applicable

File name

X86_e381b0f6dc0553043a573b6fd05c7a07_31bf3856ad364e35_6.1.7601.19143_none_bb2c92490b13cb4b.manifest

File version

Not applicable

File size

706

Date (UTC)

02-Feb-2016

Time (UTC)

23:45

Platform

Not applicable

File name

X86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7601.19143_none_6bb0a0b19c3b9069.manifest

File version

Not applicable

File size

2,003

Date (UTC)

02-Feb-2016

Time (UTC)

19:24

Platform

Not applicable

File name

X86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7601.23342_none_6c393f18b55a1403.manifest

File version

Not applicable

File size

2,003

Date (UTC)

30-Jan-2016

Time (UTC)

19:17

Platform

Not applicable

x64 Windows 7 and Windows Server 2008 R2

File property

Value

File name

Amd64_41b4c13a17d1298efa07856d0fa4e81a_31bf3856ad364e35_6.1.7601.23342_none_498119dad39ec409.manifest

File version

Not applicable

File size

710

Date (UTC)

02-Feb-2016

Time (UTC)

23:45

Platform

Not applicable

File name

Amd64_4a906bfa8db5089d2b1d7adde3e27bd9_31bf3856ad364e35_6.1.7601.19143_none_f1685f0bd2555109.manifest

File version

Not applicable

File size

710

Date (UTC)

02-Feb-2016

Time (UTC)

23:45

Platform

Not applicable

File name

Amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7601.19143_none_c7cf3c355499019f.manifest

File version

Not applicable

File size

2,005

Date (UTC)

02-Feb-2016

Time (UTC)

19:28

Platform

Not applicable

File name

Amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7601.23342_none_c857da9c6db78539.manifest

File version

Not applicable

File size

2,005

Date (UTC)

30-Jan-2016

Time (UTC)

19:51

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,352

Date (UTC)

02-Feb-2016

Time (UTC)

23:45

Platform

Not applicable


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