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Symptoms

Consider the following scenario:

  • You have a non-English-language-based server that is running Windows Server 2012 R2 or Windows Server 2008 R2 Service Pack 1 (SP1).

  • You install Active Directory Federation Services (AD FS) on the server.

In this scenario, AD FS cannot start.

Cause

This issue occurs because of a mismatch when AD FS writes the date and time objects into the database, and then reads them back as AD FS starts.

How to obtain this update or hotfix

To resolve this issue, we have released hotfixes for Windows Server 2008 R2 SP1 that have a restart requirement, and released updates for Windows Server 2012 R2.

Update for Windows Server 2012 R2

The following update rollup is available.

For Windows Server 2012 R2

Get update rollup 2975719

Hotfix for Windows Server 2008 R2

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008 R2 file information and notesImportant Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760 1.22xxx

    Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Microsoft.identitymodel.dll

6.1.7601.22719

1,093,632

11-Jun-2014

02:11

x86

Microsoft.identityserver.service.dll

6.1.7601.22719

671,744

11-Jun-2014

02:11

x86

Microsoft.identityserver.service.mof

Not applicable

4,606

05-Nov-2010

02:09

Not applicable

Uninstallwmiprovider.mof

Not applicable

1,012

05-Nov-2010

02:09

Not applicable

Microsoft.identityserver.dll

6.1.7601.22719

790,528

11-Jun-2014

01:49

x86


Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2

File property

Value

File name

Amd64_008109c723d5a707d777fed9ac33c00b_31bf3856ad364e35_7.1.7601.22719_none_11c08fc1ca6c568d.manifest

File version

Not applicable

File size

725

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_171e8be576771a2274588cd53ad254f2_31bf3856ad364e35_7.1.7601.22719_none_e7545d6a8872a12c.manifest

File version

Not applicable

File size

697

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_1b1ec2bf8991b487970af5bb301a4191_31bf3856ad364e35_7.1.7601.22719_none_edef9550c1b860de.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_1c311a240a74c6fa9656168431c12961_31bf3856ad364e35_7.1.7601.22719_none_9d17bc01e673d6ab.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_1ec3bb493f4bd73e562fc6179af820fd_31bf3856ad364e35_7.1.7601.22719_none_954a0454e3d6483b.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_2d898354e5eaf21dd70d03d338dc325a_31bf3856ad364e35_7.1.7601.22719_none_7f8b0c390ab07ea4.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_33a4a39d8bcb942d6f3011a07c83380e_31bf3856ad364e35_7.1.7601.22719_none_57d4184f79565b7b.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_43606a694eab636fd58251c0cc222694_31bf3856ad364e35_7.1.7601.22719_none_772c54b1898317b5.manifest

File version

Not applicable

File size

705

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_43cdc5ff2bdaa778e95028f8ffc0f18a_31bf3856ad364e35_7.1.7601.22719_none_542201c1d43ad8a4.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_440cfa1eeecfde20d573be9f7a564b70_31bf3856ad364e35_7.1.7601.22719_none_9974bdaf077173e7.manifest

File version

Not applicable

File size

723

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_4cb93f256d22fc9d9c9730122478e395_31bf3856ad364e35_7.1.7601.22719_none_ffb7d37ced1245af.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_597974a680cbfcdbd3b99ea7b1318980_31bf3856ad364e35_7.1.7601.22719_none_c92a51680cf4c628.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_5b7f088971561ff09b48fa631deb42b6_31bf3856ad364e35_7.1.7601.22719_none_1fc276c2ff88052e.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_5ebc1af00d58472847f1668bfe5a81be_31bf3856ad364e35_7.1.7601.22719_none_d505d35e14987558.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_7b7fef7aaa32f879ea98afe4f43a258a_31bf3856ad364e35_7.1.7601.22719_none_4e21f077ad2bb87f.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_89b3ade5e3c05fbaaf09cc76a85a9fd7_31bf3856ad364e35_7.1.7601.22719_none_407c3ca51646ae1c.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_8f9275e7db65ed9cb000d2eae0291b56_31bf3856ad364e35_7.1.7601.22719_none_34acf7102aac0969.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_b52ac01a4c89c66ac08ddcc6da548567_31bf3856ad364e35_7.1.7601.22719_none_79bf6f6876f81884.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_ba5933a0cab0959b8471212b4131fb97_31bf3856ad364e35_7.1.7601.22719_none_e3f9bb33a8f3afa5.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_c6a9b05defd3abbd09a1e3b929f08802_31bf3856ad364e35_7.1.7601.22719_none_eb873a6940e3a2ca.manifest

File version

Not applicable

File size

656

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_c86d06165c514d10310e1ed51ba57599_31bf3856ad364e35_7.1.7601.22719_none_8939d7dc887a37f0.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_ca641ea6a40ef8cecb0207e290b0c762_31bf3856ad364e35_7.1.7601.22719_none_35abf85eb4cde1bf.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_daf4b6e3327a2ae7a2f6588012c51166_31bf3856ad364e35_7.1.7601.22719_none_e96e7181c3b81dee.manifest

File version

Not applicable

File size

1,424

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_ec7d6c3d8fd7e378e4df8149318b43a3_31bf3856ad364e35_7.1.7601.22719_none_ed46ae3a1c6caa57.manifest

File version

Not applicable

File size

714

Date (UTC)

11-Jun-2014

Time (UTC)

17:51

Platform

Not applicable

File name

Amd64_microsoft-windows-i..-proxy-perfcounters_31bf3856ad364e35_7.1.7601.22719_none_dcc00a118f1a6862.manifest

File version

Not applicable

File size

3,499

Date (UTC)

11-Jun-2014

Time (UTC)

02:28

Platform

Not applicable

File name

Amd64_microsoft-windows-i..er-sts-perfcounters_31bf3856ad364e35_7.1.7601.22719_none_77769913fa54a32e.manifest

File version

Not applicable

File size

3,576

Date (UTC)

11-Jun-2014

Time (UTC)

02:28

Platform

Not applicable

File name

Amd64_microsoft.identityserver.nativeresources_31bf3856ad364e35_7.1.7601.22719_none_f24a60684815a2b5.manifest

File version

Not applicable

File size

3,847

Date (UTC)

11-Jun-2014

Time (UTC)

02:31

Platform

Not applicable

File name

Msil_microsoft.identitymodel_31bf3856ad364e35_7.1.7601.22719_none_6a236a1dbf86103e.manifest

File version

Not applicable

File size

2,333

Date (UTC)

11-Jun-2014

Time (UTC)

02:29

Platform

Not applicable

File name

Msil_microsoft.identityserver.service_31bf3856ad364e35_7.1.7601.22719_none_bc623303e6ce2279.manifest

File version

Not applicable

File size

5,018

Date (UTC)

11-Jun-2014

Time (UTC)

02:31

Platform

Not applicable

File name

Msil_microsoft.identityserver_31bf3856ad364e35_7.1.7601.22719_none_862105ab5d1322c6.manifest

File version

Not applicable

File size

3,046

Date (UTC)

11-Jun-2014

Time (UTC)

02:09

Platform

Not applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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